The project manager (PM) is responsible for delivering the product. The project manager heads the project team. Project managers are responsible to the owners for the ongoing progress of the project including schedules, milestones, deliverables, and costs. The PM monitors and coordinates the project team's work and leads the team effort to identify all project-related business decisions and to recommend appropriate action. A project manager also acts as chief liaison and arbitrator among all of the various sub-teams on the project. Each project should have a project manager representing the client and technical perspective.
The PM's responsibilities include the following:
- Manage project scope throughout the project
- Provide day-to-day oversight for the project
- Participate in project activities
- Coordinate the activities of sub-teams
- Manage project plan
- Report progress to management
- Identify, report, and/or assist in mitigating issues the team encounters and bring important decisions to the project owners
- Identify and enforce policies, processes, procedures, and standards
Affiliation: For client applications, a project manager is selected from the client organization whenever possible in addition to an ISC project manager. It is critical that workloads be adjusted, so the project manager can budget the necessary time to fulfill the commitment to the project.
Appointed by: A client functional line manager with the approval of the owners appoints the client project manager. An ISC resource manager with the approval of the project owners appoints the ISC project manager.
Responsible to: The project managers are responsible within a matrix framework to the project owners and sponsors. The project managers continue to report to a manager within the line organization.