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About Us - An Overview

Ray Davis, Executive Director, davisr@isc.upenn.edu

Systems Engineering and Operations is responsible for the deployment and maintenance of the technical infrastructure and for providing production monitoring and support for the University's core business systems.

  • Systems Engineering
    265C, 3401 Walnut Street/6228, 215.573.4178

    Bill Ramirez, Technical Director, Technical Services, ramirezw@isc.upenn.edu

    Dan Sheehan, Technical Director, Database Administration, sheehan@isc.upenn.edu

    Tom Unger, Program Manager,
  • Business Continuity,unger@isc.upenn.edu

    Systems Engineering provides system and database administration services for the University's enterprise servers and database systems.  It also provides business continuity and access control services for systems and data.

  • Operations 265B, 3401 Walnut Street/6228, 215.898.6640
    Donna Manley, Senior Director, manleydm@isc.upenn.edu
    Operations provides production scheduling and processing and support services for university-wide administrative systems.  It also provides a variety of facilities managed services for schools and administrative departments.

  • Operations

    Consists of these functional areas

    Customer Services- Manager John Tullio

    Production Support -Manager Jim Press This group provides access to mainframe batch work and Unix and Windows based scripts. Using the Zeke scheduling tool to monitor and update the schedules as needed.

    Operations Support-Manager Mel Benson This group provides 24x7 coverage in the datacenter handling centralized printing, tape management, and functional control of the IBM mainframe environment

    Facilities management Provides for all environmental needs of the datacenter. From Air Conditioning and electrical consumption to physical arrangement of equipment in the datacenter


    Systems Engineering

    Consists of these functional areas

    Mainframe Support- Provides support for the mainframe operating system and all third party software

    Unix Support - Currently there are three Unix variants in use in the datacenter. IBM's AIX, Sun's Solaris and HP's HP-UX

    Linux Support - Red Hat Linux

    Windows Support -


    Database Support

    Consists of these functional areas

    Adabase- Provides support for the mainframe database products

    Oracle - Currently on version

    mysql - Red Hat Linux


    Business Continuity

    Consists of these functional areas

    Disaster Recovery Planning

    Disaster Recovery Testing

    Service Level Aggrements

3401 Walnut

265B, 3401 Walnut Street
Philadelphia, PA 19104-6228
215.898.4355

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Information Systems and Computing
University of Pennsylvania
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Information Systems and Computing, University of Pennsylvania