Requests come to SEO for a project design. Using subject matter experts, SEO works to provide optimum configurations that best match the needs of the University and the clients who will be accessing them. Once an SLA is signed between SEO and the department equipment is ordered and integrated into the data center.
From this point on systems are configured and managed as well as maintained and patched as needed during their life cycle. All hardware and software issues are handled to ensure a successful launch of new applications or enhancements to existing ones. Contact Ray Davis for answers to your questions on SEO process.