About PennKey Setup Codes
PennKey Setup Codes are temporary identifiers used
to log in to the PennKey registration application in order to register a PennKey and password or reset a forgotten PennKey password. Please review 'Warning about Setup Codes' (below) so you don't inadvertently freeze your PennKey or nullify a Setup Code you requested.
To Register a PennKey You Need a Setup Code
If you are new at Penn and don't yet have a PennCard, you will be issued a PennKey Setup Code when you get your PennCard.
However, if you are a new student, a PennKey Setup Code will be automatically sent to you in the spring. Delivery methods vary by school.
- All others who are eligible for a PennKey should visit a PennKey administration station and obtain a Setup Code on the spot, or use the Setup Code Service to have a letter containing your Setup Code sent via U.S. Mail to the address you select from a list of addresses Penn has on file for you.
To Reset a Forgotten Password
You can obtain a Setup Code
Note: If you are enrolled in Challenge-Response you don't need to obtain a Setup Code to reset your password unless you can't answer your Challenge-Response questions.
Warning About Setup Codes
- Don't get a Setup Code unless you need it, don't request more than one Setup Code, and once you've gotten a Setup Code, use it.
- A Setup Code request immediately deactivates a registered PennKey.
- A PennKey Setup Code expires in 60 days.
- Once you've requested a Setup Code you must use it to reset your password and reactivate your PennKey. That means, for example, that if you remember your old password after you've called the Setup Code Request Line, you won't be able to use your PennKey again until you reset your password using the Setup Code you requested.