For Penn faculty and staff only
ISC Customer Service
3401 Walnut Street
Suite 265B (use "B&C Wing Entrance")
Mon-Fri, 8 am– 4:30 pm
To confirm your identity, bring two forms of photo ID. If you are eligible for a PennCard, please use it as one of your forms of ID. Other acceptable forms of photo ID are a UPHS ID and government-issued documents such as passport, state driver's license, state-issued ID card, and national identity card.
For students only
Registrar's Office
221 Franklin Building
3451 Walnut Street
Mon, 10 am– 4 pm
Tue-Fri, 9 am– 4 pm
To confirm your identity, bring two forms of photo ID, one of which should be your PennCard. Other acceptable forms of photo ID are government-issued documents such as passport, state driver's license, state-issued ID card, or national identity card.
To confirm your identity, bring two forms of photo ID. If you are eligible for a PennCard, please use it as one of your forms of ID. Other acceptable forms of photo ID are a UPHS ID and government-issued documents such as passport, state driver's license, state-issued ID card, and national identity card.
Arts & Sciences - for SAS faculty & staff only
Suite 501, 3600 Market St. - open by appointment only
Contact pennkey-help@sas.upenn.edu
Dental Medicine - for Dental School students, faculty & staff only
Contact: sdmhelp@dental.upenn.edu to
set up an appointment, or go to ISC Customer Service (listed above)
School of Design - for Design Students, Faculty and Staff only
314 Meyerson Hall - by appointment only
Contact: 215 898-3160
E-mail: cathy@design.upenn.edu
Engineering - for SEAS students, faculty & staff only
169 Levine Hall - open on walk-in basis: Mon–Fri, 10 am–4 pm
Law - for Law School students, faculty & staff only
T-232 Law School - open by appointment only
Contact 215-898-2679 or itshelp@law.upenn.edu
Medicine - for SOM students, faculty & staff only
Open by appointment only, instructions found here:
http://www.med.upenn.edu/somis/key.shtml
Contact 215-573-4636 for an appointment or setup code pickup.
Medicine - for CHOP affiliates
Instructions found here:
http://www.med.upenn.edu/somis/key.shtml
Sponsorship form required prior to making an appointment.
Nursing - for Nursing students, faculty & staff only
Nursing Education Building - by appointment only
Students: Contact 215-898-6687, pennkey@nursing.upenn.edu
Faculty/Staff: Contact: 215-898-5981, pennkey@nursing.upenn.edu
Veterinary Medicine (Philadelphia campus) - for Philadelphia campus Vet students, faculty & staff only
128 Rosenthal Hospital - open on walk-in basis: Mon–Fri, 9 am–10 am
Veterinary Medicine (New Bolton Center) - for NBC students, faculty & staff only
NBC Computing Help Desk, Widener Hospital - by appointment only, Mon–Fri, 9 am–5 pm
Contact 610-444-5800, ext. 4357 or nbc-help@vet.upenn.edu
Wharton - for Wharton Staff & Faculty only
Contact pennkey-help@wharton.upenn.edu to set up an appointment, or go to ISC Customer Service (listed above).
Visit www.upenn.edu/pennkeyrequest
To confirm your identity, you will be asked to provide:
- your PennID number (the middle 8-digit sequence of numbers on your PennCard)
- your date of birth
- an email address where we can reach you
A letter containing your Setup Code will be mailed to the address you choose from any of the addresses Penn has on file for you the following business day. Please allow 4-5 business days for the letter to arrive in the continental United States. International mailings may take longer. Important: If your letter does not arrive, send a follow-up query to pennkey@isc.upenn.edu rather than requesting a second Setup Code. For security purposes, a later request will nullify a previously requested Setup Code, so if the Setup Code you originally requested arrives late, it won't be useable.
Note: Individuals with Non-Persistent PennKeys may not obtain a Setup Code through the Setup Code Service.
