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PennKey Setup Code Administration

PennKey administration stations and the PennKey Setup Code Service are described below. For an overview of how to obtain and use Setup Codes, see the About Setup Codes page.

  • Central PennKey Administration Stations
  • PennKey Administration Station in the Schools
  • Setup Code Service
  • UPHS Setup Code Administration information

    Central PennKey Administration Stations

    For Penn faculty and staff only
    PennCard Center
    Second Floor of Penn Bookstore
    3601 Walnut Street
    Mon-Fri, 8:30 am -5 pm

    To confirm your identity, bring two forms of photo ID. If you are eligible for a PennCard, please use it as one of your forms of ID. Other acceptable forms of photo ID are a UPHS ID and government-issued documents such as passport, state driver's license, state-issued ID card, and national identity card.

    For students only
    Registrar's Office
    150 Franklin Building
    3451 Walnut Street
    Mon, 10 am– 4 pm
    Tue-Fri, 9 am– 4 pm

    To confirm your identity, bring two forms of photo ID, one of which should be your PennCard. Other acceptable forms of photo ID are government-issued documents such as passport, state driver's license, state-issued ID card, or national identity card.

    PennKey Administration Stations in the Schools

    To confirm your identity, bring two forms of photo ID. If you are eligible for a PennCard, please use it as one of your forms of ID. Other acceptable forms of photo ID are a UPHS ID and government-issued documents such as passport, state driver's license, state-issued ID card, and national identity card.

    Arts & Sciences - for SAS faculty & staff only
    Suite 501, 3600 Market St. - open by appointment only
    Contact pennkey-help@sas.upenn.edu

    Dental Medicine - for Dental School students, faculty & staff only
    Contact: sdmhelp@dental.upenn.edu to
    set up an appointment, or go to ISC Customer Service (listed above)

    School of Design - for Design Students, Faculty and Staff only
    314 Meyerson Hall - by appointment only
    Contact:  215 898-3160
    E-mail:  ithelp@design.upenn.edu

    Engineering - for SEAS students, faculty & staff only
    169 Levine Hall - open on walk-in basis: Mon–Fri, 10 am–4 pm

    Law - for Law School students, faculty & staff only
    T-232 Law School - open by appointment only
    Contact 215-898-2679 or itshelp@law.upenn.edu

    Medicine - for SOM students, faculty & staff only
    Open by appointment only, instructions found here:
    http://www.med.upenn.edu/somis/key.shtml
    Contact 215-573-4636 for an appointment or setup code pickup.

    Medicine - for CHOP affiliates
    Instructions found here:
    http://www.med.upenn.edu/somis/key.shtml
    Sponsorship form required prior to making an appointment.

    Nursing - for Nursing students, faculty & staff only
    Nursing Education Building - by appointment only
    Students: Contact 215-898-6687, pennkey@nursing.upenn.edu
    Faculty/Staff: Contact: 215-898-5981, pennkey@nursing.upenn.edu

    Veterinary Medicine (Philadelphia campus) - for Philadelphia campus Vet students, faculty & staff only
    128 Rosenthal Hospital - open on walk-in basis: Mon–Fri, 9 am–10 am

    Veterinary Medicine (New Bolton Center) - for NBC students, faculty & staff only
    NBC Computing Help Desk, Widener Hospital - by appointment only, Mon–Fri, 9 am–5 pm
    Contact 610-444-5800, ext. 4357 or nbc-help@vet.upenn.edu

    Wharton - for Wharton Staff & Faculty only
    Contact pennkey-help@wharton.upenn.edu to set up an appointment, or go to ISC Customer Service (listed above).

    The Setup Code Service

    Visit www.upenn.edu/pennkeyrequest

    To confirm your identity, you will be asked to provide:

    • your PennID number (the middle 8-digit sequence of numbers on your PennCard)
    • your date of birth
    • an email address where we can reach you

    A letter containing your Setup Code will be mailed to the address you choose from any of the addresses Penn has on file for you the following business day. Please allow 4-5 business days for the letter to arrive in the continental United States. International mailings may take longer. Important: If your letter does not arrive, send a follow-up query to pennkey@isc.upenn.edu rather than requesting a second Setup Code. For security purposes, a later request will nullify a previously requested Setup Code, so if the Setup Code you originally requested arrives late, it won't be useable.

    Note: Individuals with Non-Persistent PennKeys may not obtain a Setup Code through the Setup Code Service.

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