PENN PRINTOUT
The University of Pennsylvania's Online Computing Magazine

PENN PRINTOUT November 1991 - Volume 8:3

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We do windows

By Susan Mallet

The Computing Resource Center (CRC) announces support for Microsoft Windows, version 3.0a. The product was evaluated and recommended for support by a University-wide team drawn from the CRC, the office of Data Communications and Computing Services, University Management Information Services, the School of Arts and Sciences, the Medical School, and Wharton. Team members did in-depth technical testing of the product and examined various avenues for product support. Specific areas that were tested included memory, printing, software functionality, and data communications.


End user tip sheets

The following quick-reference tip sheets are available to guide new users of Windows. All tip sheets are available for pickup at the CRC, Locust Walk, opposite the Bookstore.

  • Expanded Memory for DOS Applications
  • First Steps If You're Having Trouble with Windows
  • Getting HELP with Windows 3.0a
  • Managing Your Windows Screen Display (Desktop)
  • ProComm 2.4.2 and Windows 3.0a
  • Setting Up a Printer with Windows 3.0a
  • Smartdrive and Windows
  • Ten Most Frequently Asked Windows Questions
  • Windows Memory and Performance Factors (grid)
  • Windows Requirements and Functionality (grid)

Provider of service documentation

Several documents of a more technical nature are available upon request. Please address your requests to CRC@a1.relay or call 898-9085. The documents will be sent to you via intramural mail.

  • Results of the Printing Investigation Testing (evaluations and recommendations)
  • WordPerfect for Windows Preliminary Investigation
  • Results of the Networking Investigation Testing (evaluations and recommendations)
  • Recommendation of Windows Product Functions to Support

CRC consulting support

The CRC is providing telephone hotline (898-9085), walk-in, and e- mail (CRC@a1.relay) support for Windows. Support will be limited to the following portions of Windows: Installation Program, Control Panel, Program Manager, File Manager, Print Manager, PIF Editor, Notepad, Calendar, Clock, Calculator, Cardfile, Paintbrush. Support will NOT be offered for Terminal, Write, and Recorder.


CRC learning opportunities

The CRC will periodically hold tutorial lab sessions on Windows. Registration is required. Windows lab sessions will offer two options: "Professor Windows," a disk-based, beginner-to-intermediate level, self- directed tutorial, and "Simplified User Guide for Microsoft Windows 3.0," a tutorial text published by HyperGraphics. See the calendar section under "CRC B&P seminars" for dates and times. The CRC training calendar is also posted on PennInfo, Penn's new online information system.


Books, magazines, and other resources

The Windows team has compiled a listing of readily available recommended resources for end users and providers of service. Listings include pricing and short reviews. The document is available for pickup at the CRC or can be sent to you via intramural mail. Address your requests to CRC@a1.relay or call 898-9085.


Videos

Two excellent Windows videos are available for rent at The Movie Ticket in Houston Hall (near the Post Office). They come with practice disk files and a workbook.

  • Windows 3.0 - Volume 1
  • Windows 3.0 - Volume 2
SUSAN MALLET is Project Manager for the Computing Resource Center.