March 1994 - Volume 10:5
By Bonnie Gibson
The Office of Information Systems and Computing provides a number of direct-charge services to the University community. Our projected fiscal 1995 services and charges are summarized below. Please refer to PennInfo for detailed information (keyword "rates").
Data Communications and Computing Services (DCCS)DCCS provides e-mail services, network connections, and network connection installations. PennNet connection installations are based on multiple factors and options.Information: 898-7181 or firstname.lastname@example.org.
Network Connections. The monthly charge for connections to PennNet varies by type of connection. New coaxial-cable-based and twisted-pair- cable-based Ethernet connections are now less expensive to maintain than the older asynchronous connections. The central service charge, which is the fee paid per IP address for maintaining multiple connections and/or pieces of equipment from a single PennNet connection, is preliminary and may be revised before the beginning of fiscal 1995.
The central service charge is discounted for users with local support and maintenance. Information: 898-8171 or email@example.com.
PennNet Connection Rates Projected Type of connection monthly rate Coaxial-cable-based Ethernet port $23.25 Twisted-pair-cable-based Ethernet port 22.25 Asynchronous port 25.00 Central service charge (base rate) 8.65
Network Services. Elm and POP e-mail services are provided for $150 per year per user for individuals and groups without local support. The "wholesale" price for large groups committed to providing local support is $100 per year per user. Elm customers receive 2 Mbytes of disk storage allocation. Disk allocation beyond that amount can be purchased for $20 per year per each additional 2 Mbytes.
ALL-IN-1 e-mail accounts have two billing options. Option 1, for low volume users, has a $5 per month service charge, a $6 per hour connection charge, and a $0.025 per block storage charge. Option 2, for higher volume users, has a $39 per month service charge, no connect charge, and a storage charge of $0.025 per block after the first 200 blocks-a block equals roughly one-third of a standard typewritten page of text.
Computing Resource Center (CRC)CRC provides custom services including analysis and planning assistance for organizing computing support, on-site staffing, and management of technology integration projects. Fees are set after consultation with the client and evaluation of the scope of the service to be provided. Consultations: Don Montabana at 898-9090.
Technology Learning Services (TLS)Three TLS labs, located in the CRC at 38th and Locust Walk, are available for rent by University of Pennsylvania departments and centers. Labs are available to non-University groups at higher fees. Information or reservations: 898-9090.
Instructors are available for standard instruction to University groups at a rate of $200 per 1/2 day per instructor (courses with more than six students require a second instructor for backup) or $400 per day per instructor.
TLS also provides custom training classes, custom instruction, and office and departmental needs assessments. All services can be contracted by the day or the half-day. Fees are determined by type of service, number of people or days, and amount of customization required. Consultations: 573-3102.
Macintosh Lab. ($350 1/2 day, $700 day) This lab includes 12 student machines--Mac IIsi's with color monitors, 5 Mbytes of memory, 80 Mbyte hard drives, System 7.0.1, Microsoft Word 4.0 and 5.0, and Excel 2.2 and 4.0. The instructor's machine (a Mac IIci with a color monitor, 4 Mbytes of memory, and a 80 Mbyte hard drive) is configured with identical software. Color projection equipment (Sharp QA 1150 Color Video Projection Panel) for the instructor's machine is provided.
PC Lab. ($350 1/2 day, $700 day) This lab includes 15 student machines--Dell 466/L's with color monitors, 8 Mbytes of memory, 120 Mbyte hard drives, DOS 6.0, Windows 3.1, WordPerfect 5.0 and 5.1, WordPerfect for Windows, Lotus 123 v2.0.1, ProComm 2.4.2, and PennNet connections. Color projection equipment (Sharp QA 1150 Color Video Projection Panel) for an additional instructor machine is provided. The lab also has a connection to the University's Academic Video Network.
Bits & Pieces Seminar Lab. ($250 1/2 day, $500 day) This lab contains seating for about 30 people. Two machines are available for demon- stration purposes. The Dell 386 PC (Ethernet connected) has a color monitor, 8 Mbytes of memory, a 100 Mbyte hard drive, and DOS 6.0. The Macintosh IIci (Ethernet connected) has a color monitor, 8 Mbytes of memory, and a 200 Mbyte hard drive which can run either System 6.0.7 or 7.0. Each machine also includes platform-specific CRC-supported soft- ware. Color projection equipment (Sharp QA 1150 Color Video Projection Panel) is provided. The lab also has a connection to the University's Academic Video Network.
University Data Center (UDC)UDC provides PENNback, an offsite automatic backup service, and a variety of custom services, including requirements studies, system planning, installation and setup, training, basic programming services, workstation system administration support, and facility management. Fees vary based on the nature of the service and the level of UDC staff involvement. Information: Roy Marshall at 898-6449.
PENNback currently supports network-based backup and archive of the following platforms: IBM PC/compatibles running either DOS 3.3 and above or OS/2 1.2 and above with TCP/IP (IBM or FTP Software for DOS; IBM for OS/2); Macintosh running System 6.0.7 and above with MacTCP; RS/6000 running AIX version 3 with TCP/IP and AIXWindows; Sun running SunOS 4.0.1 and above with TCP/IP and OpenWindows; and other UNIX workstations supporting NFS, TCP/IP, and Novell. Microsoft Windows can be accommodated using the DOS client in a window.
A PENNback client installation pack costs $100. It includes the software, rights to future updates, a manual, and training on installation and use. Usage charges start at a base of $10 per month. Additional charges depend on number of files, amount of data, and frequency of use. Typical single-user workstations (Macintosh or PC) run around $20 per month. A large server configuration (2-3 gigabytes of data, 150,000 files) runs around $70 per month. Refer to the detailed charging algorithm in PennInfo (keyword "backup") for further information.
University Management Information Services (UMIS)The UMIS Chargeback System separates costs into five resource categories: processor time, disk storage space, impact printing, laser printing, and optical scanning. Processor time is charged by the minute and represents the amount of CPU time used for CICS, TSO, ADABAS, and batch job services. Disk storage space is charged by the Mbyte-week and represents the amount of disk space, in millions of bytes, occupied by the client's data for one week. Impact printing is charged by the page. Laser printing is charged by the "logical page," a unit containing the same amount of text as an ordinary one part impact printer page. Simplex, duplex, and quadraplex mean that either one, two, or four logical pages are printed per physical sheet of paper. Optical scanning is charged by the hour. There is also a monthly access fee of $8.50 for each active User ID in a department.
UMIS Chargeback Rates Resource Category Fiscal 1994 Fiscal 1995 ========================================================================= Processor Time (1) $5.36316 per minute $5.27438 per minute Disk Storage Space 0.09953 per Mbyte-week 0.09713 per Mbyteweek Access Fee 10.00 per User ID 8.50 per User ID Optical Scanning 49.00 per hour 49.00 per hour Laser Printing: Simplex (per logical page) Regular 0.01795 per 0.01926 per Color 0.02495 per 0.02626 per Laser Printing: Duplex (per logical page) Regular 0.01495 per 0.01022 per Color 0.02195 per 0.01722 per Laser Printing: Quadraplex (per logical page) Regular 0.01000 per 0.00511 per Color 0.01350 per 0.00861 per (1) There are four shift differentials for processor rates. The rate quoted above is for the first shift. There is a 35% discount for the second shift (Monday - Friday, 6-10pm), a 50% discount for the third shift (Monday - Friday, 10 PM-7 AM, and all day Saturday), and a 60% discount on fourth shift (all day Sunday).
BONNIE GIBSON is Director of Finance and Administration for Information Systems and Computing.