PENN PRINTOUT
The University of Pennsylvania's Online Computing Magazine

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September 1996  -  Volume 13:1

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News Bulletin


Printout-Almanac Digest

Modem Alert

Demand for PennNet and Internet access has skyrocketed this fall, with the result that when you use a computer and modem to dial in to network services you often get a busy signal. The University is working on short- and long-term solutions to the problem. For updates, call 573-4778 and listen to the menu choices, or check http://www.upenn.edu/computing/remote/

The following short-term solutions are effective as of Tuesday, October 15. Note that the time limits apply to individual sessions; you may reconnect as often as necessary.

New 30-minute "express" modem service - 573-9773 (PPP only)
Provides 30 minutes of connection time at 28.8 Kbps for "express" tasks such as checking e-mail, after which your connection will terminate automatically. You will need to monitor connection time yourself. The system cannot issue an alert before terminating your session.

Four-hour session limit on 14.4 Kbps modem service (898-0834)
Your connection will be terminated automatically after four hours. You will need to monitor connection time yourself. The system cannot issue an alert before it terminates your session. Note The four-hour session limit was removed on January 14, 1997.

One-hour session limit on 28.8 Kbps modem service (573-4777)
Your connection will be terminated automatically after one hour. You will need to monitor connection time yourself. The system cannot issue an alert before terminating your session.

Documentation for accessing "express" service
PPP documentation has been updated to include how to configure your software for the express modem pool:

For assistance: Contact help@isc.upenn.edu or 573-4778. For discussion of issues: See upenn.net.remote-access newsgroup. For explanation of changes: See http://www.upenn.edu/computing/remote/.

The changes are designed to increase the availability of modem services. Their impact will be monitored closely and adjustments made as necessary to maximize access and caller convenience.


Strategies for getting connected

If you receive a busy signal when trying to connect to PennNet, try one of the following strategies:

If you need assistance implementing these recommendations, please contact ISC First Call at 573-4778 or help@isc.