ISC Provider Desk

The Provider Desk is a phone and email support service designed to serve the needs of Local Support Providers (LSP). LSPs requiring assistance can reach ProDesk by phone at 215-573-4017 or by email at prodesk@isc. Please note that ProDesk does not provide support to Faculty, non-technical Staff, or Students. Support for those constituencies can be found by consulting the Primary Support Services page .

ProDesk is staffed by experienced IT support specialists, who work with other units in ISC to route service requests and resolve technical support problems. This service is available daily, Monday through Friday between the hours of 9:00 a.m. to 5:00 p.m.

This site provides you with an overview to the services we provide and answers some of the more commonly asked questions we receive about our services and computing at Penn.