Mac OS

Most local support providers support the following hardware and peripherals for Mac OS 10.2.8 and above.

• Apple Macintosh desktop/laptop computers 600 MHz PowerPC G3 or 533 MHz PowerPC G4 and above
• Apple, Dell, Sony, & Viewsonic CRT monitors
• Apple, Dell, Sony, & Viewsonic LCD displays
• Printers:
• Hewlett-Packard LaserJet laser printers
• Hewlett-Packard DeskJet inkjet printers
• Epson Stylus inkjet printers
• Ethernet cards:
• Apple internal Ethernet
• Modems:
• Apple internal modems
• Apple USB modems

The following products are no longer supported as of FY 2006.

• Macintosh hardware below a 600 MHz PowerPC G3 or 533 MHz PowerPC G4 processor
• Apple LaserWriter laser printers
• Lexmark Optra E310 and Optra E312 laser printers
• U.S. Robotics Sportster v.90 (external)

Availability

If you plan to purchase a Macintosh system, please review the annually updated Desktop Computing Recommendations for Penn. Macintosh computers can be purchased from the Computer Connection at an educational discount.

Support

Primary computing support is usually located in the schools, units, and residences, close to the faculty, staff, and students being served. Contact lists are available for:

• Faculty Support
• Staff Support
• Student Support

To look up your local support provider, select your University affiliation above. You may also call First Call at 215-573-4778 to request a referral if you are not sure who to contact.

Related resources

• PPP for Mac OS.
• Penn's Computer Virus web site.
• Mac OS 10.2.x, Mac OS 10.3.x, and Mac OS 10.4.x articles provide an overview of supported Mac OS releases.
• Please refer to ISC's Mac OS System Specifications to find out which version(s) of the Mac OS are recommended for your Macintosh computer.
• The Penn MacNet site also contains useful information for local support providers.
• There are many web sites that specialize in Macintosh information. One of the most accurate and up-to-date is Ric Ford's MacInTouch. VersionTracker is indispensable for finding the latest updates. Don't overlook Apple's web site when searching for information or the terrific TidBITS e-zine.
• A Penn newsgroup of interest to Macintosh users: upenn.macintosh.