Symantec Endpoint Protection 12.1.2 (OS X)
Symantec's antivirus products are recommended for use at the University. They check hard drives, removable media, and email attachments for known computer viruses and removes any that it finds, including macro viruses. They also monitor your computer and notify you of any infection attempts. These products are site licensed at Penn and available free of charge to members of the Penn community.
For current information regarding viruses, see the Virus alerts page.
The software available from this page is configured so that virus update files are managed directly from Symantec's web site. This configuration should suffice for most users.
Download and setup instructions
| Step 1 - Remove existing antivirus software |
| If you already have antivirus software installed on your computer such as Virex for OS X, you should remove it before installing Symantec's antivirus products. |
| Step 2 - Download AntiVirus Software |
| Symantec's antivirus products are available for download using your PennKey and password. Before the software will download to your machine, you will need to agree to the licensing agreement. |
| Download: |
OS X
After accepting the licensing agreement, the file will automatically unzip and place an installer in your default download location (probably your Downloads folder). Double-click the installer icon and follow the on-screen instructions accepting the defaults. After you finish, you can delete the installer. |
| Step 3 - Update now! |
| If you installed the software as instructed in step 2, it should have automatically run LiveUpdate to get the latest virus update files. If not, run LiveUpdate immediately after installation. |
| Instructions: |
OS X |
| Step 4 - How to scan your computer for viruses |
| The antivirus software has already been configured to scan your computer daily (Windows) and weekly (OS X) to keep it free from viruses. For more information about how to scan your computer for viruses, see the following instructions. |
| Instructions: |
OS X |
| Step 5 - How to keep your antivirus definitions up-to-date |
| In case of a virus emergency, you'll want to run LiveUpdate manually to get the latest virus protection and to keep your virus definitions up-to-date. |
| Instructions: |
OS X |
| Step 6 - How to delete viruses from Quarantine |
| You can delete infected files from the Quarantine. |
| Instructions: |
OS X |
Support
Primary computing support is usually located in the schools, units, and residences, close to the faculty, staff, and students being served. Contact lists are available for:
To look up your local support provider, select your University affiliation above. You also may call First Call at 215-573-4778 to request a referral if you are not sure who to contact.
Related resources
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