Symantec Endpoint Protection 12.1.2 (Windows)
Symantec Endpoint Protection is recommended for use at the University. It checks hard drives, removable media, and email attachments for known computer viruses and removes any that it finds, including macro viruses. It also monitor yours computer and notify you of any infection attempts. These products are site licensed at Penn and available free of charge to members of the Penn community.
For current information regarding viruses, see the Virus alerts page.
Before you download
Some Schools and Centers manage Symantec's Windows updates via their own network servers. That is, the School or Center will control, monitor, and update the virus updates on your machine from their network server. Faculty and staff should speak with their Local Support Provider (LSP) to determine how their virus updates will be managed.
The software available from this page is configured so that virus update files are managed directly from Symantec's web site. With the exception of faculty and staff, this configuration should suffice for most users.
Download and setup instructions
| Step 1 - Remove existing antivirus software |
| If you already have antivirus software installed on your computer, such as VirusScan for Windows, you should remove it before installing Symantec's antivirus products. Windows users must also remove earlier versions of Symantec AntiVirus or Symantec Endpoint Protection, before installing Symantec Endpoint Protection 12.1.2. |
| Instructions: |
Windows |
| Step 2 - Download AntiVirus Software |
| Symantec's antivirus products are available for download using your PennKey and password. Before the software will download to your machine, you will need to agree to the licensing agreement. |
| Download: |
Windows
After you accept the licensing agreement, in the "Save As" window, create or go to the directory in which you want to save the file, append .exe to the file name if it is not already there, and click "Save". Open this directory, double-click the installation file, and follow the on-screen instructions accepting the defaults. After you finish, you can delete the installation file.
Note: Internet Explorer users may need to append .exe to the filename after downloading Symantec Endpoint Protection to the desktop.
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| Step 3 - Update now! |
| If you installed the software as instructed in step 2, it should have automatically run LiveUpdate to get the latest virus update files. If not, run LiveUpdate immediately after installation. |
| Instructions: |
Windows |
| Step 4 - How to scan your computer for viruses |
| Symantec Endpoint Protection's realtime autoprotection has been enabled to check for viruses daily. For more information about how to scan your computer for viruses, see the following instructions. |
| Instructions: |
Windows |
| Step 5 - How to keep your antivirus definitions up-to-date |
| In case of a virus emergency, you'll want to run LiveUpdate manually to get the latest virus protection and to keep your virus definitions up-to-date. |
| Instructions: |
Windows |
| Step 6 - How to delete viruses from Quarantine |
| You can delete infected files from the Quarantine. |
| Instructions: |
Windows
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Support
Primary computing support is usually located in the schools, units, and residences, close to the faculty, staff, and students being served. Contact lists are available for:
To look up your local support provider, select your University affiliation above. You also may call First Call at 215-573-4778 to request a referral if you are not sure who to contact.
Related resources
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