Thunderbird (OS X; Windows)

Mozilla.org's Thunderbird is among several email clients in use on campus, and is not supported by all schools and units. Please refer to the document Email Specifications by School or speak with your Local Support Provider (LSP) to find out which email client is recommended for your use.

All versions of Thunderbird 5 and above automatically update to the latest version of Thunderbird, currently 17.0.6. ISC strongly suggests allowing these update processes to complete.

Thunderbird is a graphical email client for OS X and Windows that accesses mail on remote servers via either the Internet Message Access Protocol (IMAP) or the Post Office Protocol (POP). To use Thunderbird, you need access to PennNet and an account on a mail server running IMAP or POP, such as pobox.

Windows 7 Compatibility

Thunderbird versions 2.0.0.x and above function correctly in Windows 7.

OS X Mountain Lion Compatibility

Thunderbird versions 14.0.0 and above function correctly in OS X Mountain Lion.

Download

OS X

Click on the download link below. The file will automatically unzip and place an installer on the desktop. Double-click the installer icon and follow the on-screen instructions accepting the defaults. After you finish, you can delete the installation file(s) from the desktop.

• Download Thunderbird 17.0.6 for OS X from the Mozilla web site

Windows

Click on the download link below. In the "Save As" window, create or go to the directory in which you want to save the file, append .exe to the file name if it is not already there, and click "Save". Open this directory, double-click the installation file, and follow the on-screen instructions accepting the defaults. After you finish, you can delete the installation file.

• Download Thunderbird 17.0.6 for Windows from the Mozilla web site

Configuration

Configuration instructions for IMAP email are available for OS X and Windows.

Configuration instructions for POP email are available for OS X and Windows.

LDAP directory configuration instructions for the Penn Online Directory are available for OS X and Windows.

Documentation

The following documentation is available for this product:

• Sending Email: Selecting & Configuring Your SMTP Server

Support

Primary computing support is usually located in the schools, units, and residences, close to the faculty, staff, and students being served. Contact lists are available for:

• Faculty Support
• Staff Support
• Student Support

To look up your local support provider, select your University affiliation above. You also may call First Call at 215-573-4778 to request a referral if you are not sure who to contact.

Related resources

• Mozilla.org's Thunderbird web site.