Home Computing Support for Penn Faculty and Staff

To address the growing need for computing support for Penn faculty and staff at their homes BizTech Helpers has been identified as a local provider of these services.

Note: We would like to hear from individuals or units who use these services. Please use the response form to send any comments or suggestions regarding the vendor or services.

BizTech Helpers
103 S. Newtown Street Rd.
2nd Floor
Newtown Square, PA 19073

BizTech Helpers offers on-site and telephone technical services (setup, configuration, troubleshooting) within the greater Philadelphia area at their standard Penn rate, which is a 20% discount off their regular rates.

Penn Rates:

1st hour on site- $116.96. Charges after 1st hour are $40.50 per half hour. There is no separate travel charge. Estimate of time/cost to be provided at end of initial hour, if job will take longer.

There are some fixed-price services as well, where business is conducted in the BizTech Helpers shop, such as reinstalling Windows, etc. Contact the company directly for price information. In-shop (carry-in) service is $67.50 for diagnosis and simple fixes (less than one hour). Customer will be called for approval if estimate exceeds initial charge.

There is a $32 charge for missed appointments.

For further assistance or to arrange for service from BizTech Helpers, please contact:

BizTech Helpers
Phone: 610-325-0715
E-mail: sendmeinfo@bthelpers.com
Web: www.bthelpers.com