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Computing Restructuring Three Years Later (R+3):

In the Spring and Summer of 1999, ISC led a campus-wide assessment of the Computing Support Model, introduced in 1996, to determine what was working well, what wasn't working well and why.

This assessment convened with a series of interviews with students, faculty, staff, and IT professionals to understand their perspectives. A set of common themes emerged from these interviews, and helped set the agenda for a half-day retreat in June 1999. The retreat was attended by faculty, staff, and students who were either part of the original restructuring effort, or new to the support environment. Important issues and recommendations regarding IT's role in support of Penn's academic mission emerged through a series of small-group exercises and a large-group discussion. The Provost, Executive Vice President, and IT community have been working on next steps to implement the recommendations.

The formation of an IT Advisory Board is a direct result of the recommendations from the June R+3 retreat.


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