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Communication Workgroup

22 October 1995

Objectives. Communicate the work of the project to the wider Penn community. Link with existing Penn task forces who are exploring the future of computing. Elicit current and emerging needs. Negotiate with the Penn community a new structure for organizing and funding computing services across Penn.

Approach. Conduct focus groups, presentations, and interviews. Conduct informal types of communication and consultation. Analyze existing customer satisfaction data. Synthesize needs and feedback on evolving models. Coordinate strategy for the project's communication channels: project Web site, e-mail discussion group, broad-band updates, etc.


restructuring     model     pilot     taskforce     data    


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