Scanning for Viruses & Malware (Mac OS; Windows)

How to Perform a Manual Scan with Norton AntiVirus

You can scan your computer at any time and perform the scan yourself. You can choose to scan your entire computer or certain files, folders, and drives on your computer.

To scan your computer for viruses at anytime:

1. From the Applications folder, open Norton AntiVirus: Applications → Norton AntiVirus). The Norton AntiVirus main window displays.
2. Click on the Status and Scanning icon.
3. Under Manual Virus Scanning, choose whether you want to scan the entire system or specific files.
4. If you select specific files, click the Choose Files button, and then navigate to and select the select, the files, folders, or disks you want to scan. Hold down the Shift key to select more than one file, and then click Choose.
5. Click the Perform Virus Scan button. Norton AntiVirus scans the specified items and displays a summary of the scan in the pop-up window. In the bottom of window, Norton AntiVirus lists any problems with files detected during the scan.

Note: To halt a scan after it has started, click the Pause or Cancel button located at the top of the scan status window.

5. Click the Close button when the scan is completed.
6. To exit the Norton AntiVirus program, select Quit from the Norton AntiVirus menu or press ⌘-Q.

How to Schedule Norton Antivirus for Automatic Scans

Use Scheduled Protection when you want to scan your computer on a regular basis but do not want to perform the scan manually. ISC recommends that you scan your computer for viruses weekly.

To schedule a scan to run automatically on a weekly basis:

1. From your Applications folder, open Norton AntiVirus: Go → Applications → Norton AntiVirus. The Norton AntiVirus main window displays.
2. On the left side of the window, click Automatic Protection, and under Scheduled Protection, click the Configure button.
3. In the Scheduled Protection Configuration window, click the Add Virus Scan Event button.
4. In the Add AntiVirus Scan Task window, do the following:
   • Enter a name for the task: Type a descriptive name. For example, type Weekly Virus Scan
   • Leave Virus Scan as the Event Type.
   • Set a frequency: Choose how often you want the scan to occur (Monthly, Weekly, Daily, Annually).
   • Use the calendar to select the day of the week the scan should occur. Then, use the Up and Down arrows to select the exact time the scan should occur.
   • Select an item to scan: Navigate to and select the drive, disks, or files to be scheduled, and click Choose.
5. Click OK to save your settings. The scheduled scan appears in the Symantec Scheduler window.

Important: Remember, your computer must be turned on for the scheduled scan to take place.

Editing a Scan

To edit an existing scan:

1. From the Applications folder, open Norton AntiVirus from your Applications folder: Go → Applications → Norton AntiVirus.The Norton AntiVirus main window displays.
2. On the left side of the window, click Automatic Protection, and under Scheduled Protection click the Configure button.
3. In the Symantec Scheduler window, highlight the scan you want to edit, and make your changes.
4. Click OK.
5. To exit the Norton AntiVirus program, select Quit from the Norton AntiVirus menu or press ⌘-Q.

Deleting a Scan

To delete an existing scan:

1. From the Applications folder, open Norton AntiVirus: Go → Applications → Norton AntiVirus. The Norton AntiVirus main window displays.
2. Click the Schedule icon in the left panel. If you don't see the icon, click the Show Tools button near the bottom of the window.
3. In the Symantec Scheduler window, highlight the scan you want to delete, then click the Delete Event button.
4. Click OK.
5. To exit the Norton AntiVirus program, select Quit from the Norton AntiVirus menu or press ⌘-Q.

How to Perform a Manual Scan with Symantec Endpoint

You can scan your computer at any time and perform the scan yourself. You can choose to scan your entire computer or selected files, folders, and drives on your computer. You can also initiate a scan from Windows or from Symantec Endpoint.

Note: To halt a scan after it has started, click the Pause or Cancel button located at the top of the scan status window.

To initiate a scan from Symantec Endpoint:

1. Open Symantec Endpoint by right-clicking the yellow Shield icon that's located in the Windows' system tray which is on the far right end of your task bar. Then, click Open Symantec Endpoint Protection.
2. In the left sidebar, click Scan for Threats. At the Scan for Threats dialog box, select type of scan you want to perform
   
   • Run Active Scan - To scan known locations on your computer that are commonly infected by viruses.
   • Run Full Scan - To scan your entire computer.
3. When the message "Completed" displays, the scan is done. If no virus-infected files were found, the Scan Computer window is blank. If a virus is detected, details of the infected files are displayed in the window.
4. Click the Close button to close the window and quit Symantec Endpoint.

To initiate a scan from Windows. (This feature is not supported on 64-bit operating systems.)

1. Locate, and then right-click a file, folder, or drive that you want to scan.
2. From the drop down menu, click Scan For Viruses.
3. When the message Completed displays, the scan is done. If no virus-infected files were found, the Scan Computer window is blank. If a virus is detected, details of the infected files are displayed in the window.
4. Click the Close button to close the window and quit Symantec Endpoint.

How to Schedule Symantec Endpoint for Automatic Scans

You can scan your computer on a regular basis but do not want to manually perform the scan yourself. ISC recommends that you scan your computer for viruses daily.

To schedule a scan to automatically run on a regular basis:

1. Open Symantec Endpoint Protection by right-clicking the yellow Shield icon that's located in the Windows' system tray which is on the far right end of your task bar. Then, click Open Symantec Endpoint Protection.
2. In the left sidebar, click Scan for Threats.
3. In the Scan for threats dialog box, click Create a New Scan.
4. Select the type of scan to schedule (Active, Full, or Custom), then click Next.
5. Complete the options for the specific scan:
   • If you have selected a Custom Scan, then select the areas on your computer that you want scanned. For example, you could scan all files within a specific folder. In this case, click the plus sign (+) to expand each menu until you locate the folder that you want to scan, then select the folder by clicking the blank box next to it. A plus sign (+) and check mark will appear in the box.
   • If you have selected an Active or Full Scan, you can also specify a specific file type or extension to scan. Ensure the Selected Extension, then click the Extension button. Scroll down the window and select the desired extension. For example, you could scan all files ending in a .doc extension.
6. When prompted, identify when you want the scan to be performed (At Specific Times, At Startup, or On Demand).
   • If you have selected At Specific Times or On Demand, complete the days and times you want the scan to occur. Remember, your computer must be turned on for the scheduled scan to take place.
7. When prompted, type a name for the scan in the Name: field and a description of the scan in the Description: field; click Finish to save your settings and return to the Scan for threats window. The name of the scheduled scan you created appears in the Scan for threats window.
8. Click the close box in the upper-right window to quit Symantec Endpoint.
   

Editing a Scan

To edit any existing scan you have created:

1. Open Symantec Endpoint Protection by right-clicking the yellow Shield icon that's located in the Windows' system tray which is on the far right end of your task bar. Then, click Open Symantec Endpoint Protection.
2. In the left sidebar, click Scan for threats.
3. From the list of scans that displays, right-click the specific scan you will modify, and then click Edit . from the drop down list.
4. Make any changes on the Scan Name, What to Scan, Scan Schedule, and Scan Options tabs.
5. Click OK to save the changes and return to the Scan window.
6. Click the close box in the upper-right window to quit the program.

Deleting a Scan

To delete any existing scan you have created:

1. Open Symantec Endpoint Protection by right-clicking the yellow Shield icon that's located in the Windows' system tray which is on the far right end of your task bar. Then, click on Open Symantec Endpoint Protection.
2. In the left sidebar, click Scan for threats.
3. Right-click the scan you want to delete, and then select Delete from the drop down list.
4. At the prompt, click Yes to confirm the deletion.
5. Click the close box in the upper-right window to quit the program.