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ISC Networking & Telecommunications

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Lines and Telephones: Equipment

ISC Networking and Telecommunications supports several different phone sets. If you need assistance in choosing the set that is right for your work space, or if you would like help determining which set you currently use, please contact our customer service team at 746-6000 or service-requests@isc.upenn.edu. A description of the major phone sets we currently support can be found below. Rate information for equipment can be found on our rates pages Leaving Voice website.

PennNet Phone: Cisco IP 7940

The Cisco IP 7940 come with many easy-to-use features to help you manage your communications.

Note: Please do not plug any computers or laptops into the access port on any model of PennNet Phone, doing so will degrade the voice performance of your set and others on the network.

Telephone Sets Features
Cisco IP 7940
Cisco 7940 Telephone
  • Call Logs/Directories - Lets you view call history for missed, received, and placed calls; make a call from the call history; and add names and phone numbers to your personal phone book. You can also save phone numbers from missed, received, and placed calls to your personal phone book.
  • External Directory - Lets you search the public view of the Penn Online Directory. Caller ID
  • Display Screen - Lets you view standard phone information, access menus, and use soft keys to select calling features like Redial, Hold, and Transfer. In standard view, the top of the screen displays the time, date, and your telephone number; the right side of the screen displays your telephone number and an envelope icon which blinks when you have messages waiting.
  • Indicator Light - Blinks or glows red when you have an incoming call or a new voice message.
  • Soft Keys - Are used to activate various features and functions (softkeys are displayed along the bottom of your phone screen). The options displayed above the softkeys will change depending on the state of phone. For example, when you are speaking with someone the Hold option appears; when the phone is idle Redial and NewCall are displayed.
  • Settings Button - Lets you change the phone settings for contrast (shades of the display screen) and select the ring type (multiple ring types are provided), and set caller preferences such as Call Waiting.
  • Headset - Lets you listen hands-free by inserting the plug of the headset into the headset jack and then toggling the Headset button on or off.
  • Volume - Lets you adjust the volume during a conversation or while listening to a message. When the phone is on the hook, you can also use the volume button to adjust the ringer volume.
  • Keypad - Works exactly like the keypad on a traditional phone.
  • Navigation Button - Lets you navigate through the menu system and scroll through on-screen help text.
  • Adjustable Footstand - Lets you adjust the phone from flat to 60 degrees to provide optimum display viewing and comfortable use of all buttons and keys.
  • Services - The Services button is not used at this time.

PennNet Phone: Polycom SoundStation IP 4000

Designed for conference rooms and offices, the Polycom SoundStation IP 4000 provides excellent voice coverage: you can speak naturally from up to 10-feet away from the phone and still be heard clearly on the far end of the call. Optional extension microphones are available to provide increased coverage for larger rooms.

Note: Please do not plug any computers or laptops into the access port on any model of PennNet Phone, doing so will degrade the voice performance of your set and others on the network.

Telephone Sets Features
Polycom SoundStation IP 4000
Polycom SoundStation IP 4000 Telephone

  • Full-duplex sound - For natural two-way conversations, so you can talk and hear at the same time, no more awkward walkie-talkie conversations.
  • Greater room coverage - Speak naturally from up to 10 feet away from the microphone.
  • Backlit Display Screen - For easy viewing and menu navigation.
  • Indicator Light - Blinks or glows red when you have an incoming call, green when the call has been answered.
  • Softkeys - Are used to activate various features and functions (softkeys are displayed on the phone screen). The options displayed above the soft keys will change depending on the state of phone. For example, when you are speaking with someone the Hold option appears; when the phone is idle New Call is displayed.
  • Volume Button - Lets you adjust the volume during a conversation. When the phone is idle, you can also use the volume button to adjust the ringer volume.
  • Mute Button - Lets you toggle one/off the microphone during a conversation.
  • Redial Button - Redials the last call placed from the phone.
  • Select Button - Choose an item on the menu.
  • Phone Button - Lets you originate a call, end a call, and answer incoming calls.
  • Key Pad - Works exactly like the keypad on a traditional phone.
  • Scroll Button - Lets you navigate through the menu and scroll through on-screen help text.


Telephone Sets and Features


Telephone Features Additional Information
Basic Single Line Set
Access to single telephone line
  • Basic Single Line sets are a very cost effective alternative to multi-button sets.
  • Use these phones for people in your department who field few telephone calls or for those who want fewer interruptions.
  • Supports analog phone line.
  • Also available as wall mounted set.
Enhanced Single Line Set
(Model 9316)
Speakerphone
Caller ID
Message Waiting
Hold
  • Additional features supported by digital display.
  • Enhanced Single Line sets are a cost effective alternative to multi-button sets.
  • Supports analog phone line.
  • Also available as wall mounted set.
Two Line Set
(Model 9417)
Access to two telephone lines
Speakerphone
Caller ID
Message Waiting
Hold
  • Additional features supported by digital display.
  • Enhanced Two-Line sets are a cost effective alternative to multi-button sets.
  • Use these phones for people in your department who field few telephone calls or for those who want fewer interruptions.
  • Supports analog phone line.
  • Also available as wall mounted set.
Meridian Business Set (MBS)
Message Display
Caller ID
Hands-free Speakerphone
Multiple Line Appearances
Intercom
  • Meridian Business Set groups can be established across campus locations and in multiple buildings.
  • Multiple lines can be made available on a single MBS, allowing more than one person access to a particular phone line. Please note, however, that due to 911/511 requirements, it is important to keep all appearances of a particular telephone line located within a single building.
  • Each telephone requires its own digital phone line.
  • Also available as wall mounted set.


 

Page updated on April 23, 2008



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