User Guides
Phones and voice mail used at Penn have either Penn-specific or vendor-provided
user documentation available. All vendor-provided documentation is distributed
when phones are installed. Additional copies of vendor-provided documentation
can be requested from Networking Customer Service Center. The links below are
to Penn-specific documentation.
Phones
| Telephone Sets |
Guides |
Polycom 320/321
|
|
Polycom 550

|
- Polycom SoundStation IP 550 Quick Guide (
) - For PennNet Phone users, a nine-page guide that explains the Polycom 550 phone features implemented at Penn.
- Polycom 550/650 End User Express Guide (
) - For PennNet Phone users, a two-page tip sheet that lists instructions for basic features such as tranferring a call, setting ringtones, and adding and dropping legs of conference calls.
- Polycom 550/650 LSP Express Guide (
) - For PennNet Phone LSPs, a two-page tip sheet that lists instructions for features such as hard and soft reboots, creating speed dial entries, making conference calls, transferring calls, and locating a set's configuration and call log information.
|
Polycom 650
|
- Polycom 650 Quick Guide (
) - For PennNet Phone users, a twelve-page guide that explains the Polycom 650 phone features implemented at Penn.
- Polycom 550/650 End User Express Guide (
) - For PennNet Phone users, a two-page tip sheet that lists instructions for basic features such as tranferring a call, setting ringtones, and adding and dropping legs of conference calls.
- Polycom 550/650 LSP Express Guide (
) - For PennNet Phone LSPs, a two-page tip sheet that lists instructions for features such as hard and soft reboots, creating speed dial entries, making conference calls, transferring calls, and locating a set's configuration and call log information.
|
Polycom SoundStation IP 6000

|
- Polycom SoundStation IP 6000 Quick Guide (
) - For PennNet Phone users, a one-page reference that explains basic features for this conference speakerphone, such as placing a call, tranferrring a call, and initiating a 3-way conference call.
|
| All PennNet Phone Sets |
|
| All Traditional Phone Sets |
- Traditional Phone Express Guide(
) -
For Traditional Voice users, a two-page reference that explains basic features. Some feature instructions for MBS sets may differ from those in this document.
|
Voice Mail
PennNet Phone Voice
Mail Quick Start: Set up account/retrieve messages ( )
- For PennNet Phone users, a one-page reference that explains how
to create your password, record your personal greeting, and retrieve
messages by email or phone.
PennNet Phone Voice
Mail Quick Guide ( )
- For PennNet Phone users, a two-page reference that explains commonly
used features such as how to record various greetings, available
options during and after listening to messages, and power keys.
Traditional Voice Voice
Mail System Flowchart ( )
- For traditional phone users, a two-page chart that shows how
to navigate the voice mail system.
Page updated on November 03, 2009
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