Penn Computing


Penn Computing


ISC Networking & Telecommunications

Telecommunications Services Home
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Repair Requests

Many organizations on campus have a staff member in their business office who coordinates (and is more familiar with processing) phone requests. You may want to ask this person to report the line problem(s).Working with a designated staff member is particularly helpful when more than one phone line in an area is without service.

Service Form Completed by
Traditional Phone Traditional Voice Support Form Faculty/Staff
PennNet Phone* PennNet Phone Support Form Faculty/Staff
Traditional Voice Mail Submit all requests using Online Forms Faculty/Staff
PennNet Phone Voice Mail Log in to PPS (a secure web service that allows you to manage your voice mail account) Faculty/Staff

* PennNet Phone is a standard networking service that falls into the P4 support category offered by ISC Network Operations. The Standard Service Level Agreement for this service guarantees a resolution (or a workaround until a resolution can be found) to any P4 problem by the next business day.

 

Page updated on September 08, 2009



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Information Systems and Computing
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