Repair Requests

Many organizations on campus have a staff member in their business office who coordinates (and is more familiar with processing) phone requests. You may want to ask this person to report the line problem(s).Working with a designated staff member is particularly helpful when more than one phone line in an area is without service.

* PennNet Phone is a standard networking service that falls into the P4 support category offered by ISC Network Operations. The Standard Service Level Agreement for this service guarantees a resolution (or a workaround until a resolution can be found) to any P4 problem by the next business day.