March 19, 2013 | Sprint/Nextel Customers: Upgrade Devices by June 30, 2013
Per an agreement with the FCC, Sprint will remove Nextel services from its cellular network as of June 30, 2013. After this date, both corporate and individual customers with active Nextel devices will no longer be able to access Sprint’s cellular network. To avoid any disruption in service, all Nextel customers must upgrade to new Sprint devices. If you have any questions about the upgrade process, please contact Joe Blaszczyk, Sprint regional account manager, at (215) 740-1686 or firstname.lastname@example.org.
December 6, 2012 | SUG Presentation, Golkin Room of Houston Hall, December 10, 2012, noon – 1:30 p.m.
Dawn Augustino, Director, Network Communications & Consulting, will provide information about the "Traditional Telephone is History" Campaign, explaining why traditional telephone services can no longer be supported due to the age of the infrastructure. Dawn will also provide information regarding FY 2014 telephony rates.
November 8, 2012 | Introducing Intercom Service
Intercom Service can now be set up between two persons or members designated as a group. Intercom groups are ideal for project teams and departments, helping to facilitate and promote effective communications. To learn more or to activate this service, contact your TSP or call the ISC Service Desk at 215-746-6000 or email email@example.com.
November 8, 2012 | Telephone Callers Can Now Hear Music on Hold
Instead of hearing silence when placed on hold, your telephone callers can now listen to music, improving the quality of their wait time. Music on Hold is turned off by default. To turn it on, log into PPS, select “Features and Voice Mail” in the left menu bar, and under “PennNet Phone Settings” section, click “on” for Music on Hold.
November 8, 2012 | ISC Celebrates 10,000 PennNet Phone Installations
On September 21, 2012, PennNet Phone reached 10,000 phone installations! With more than 50% of Penn’s campus now enjoying lower phone and voice mail costs and a 50% discount on local and long distance rates, this is truly a celebration! ISC is projecting that it will complete 16,000-17,000 installations by the end of FY14.