AnnouncementsMarch 2014 | Penn’s Legacy Phone Voice Mail (8-6423; V-OICE) is Going Away Soon!
Penn's traditional phone voice mail service will be discontinued in June 2014. If you dial 8-6423; V-OICE to access your voice mail, please be aware that your voice mail equipment is no longer supported by the vendor and is being retired. To avoid disruptions in voice mail service, please contact the ISC Service Desk as soon as possible (215) 746-6000 or email@example.com.
If your traditional voice mail service includes any advanced features, such as Caller’s Menus (press 1 for …, press 2 for …, etc.), transfer mailboxes, listen only message mailboxes, etc., the ISC Service Desk will work with you to provide alternative applications.
If you are unsure which voice mail system you are currently using, please contact us, and we can check for you.
December 2013 | Traditional Telephone is History: ISC Launches Project Clean Sweep
ISC has launched Project Clean Sweep as part of its Traditional Telephone is History campaign. Project Clean Sweep is designed to "clean up" traditional voice mail boxes and telephone lines that are left after recent conversions to PennNet Phone. A small number of telephone services will remain on the analog telephone infrastructure.
November 2013 | Traditional telephone service will be discontinued on July 1, 2014.
Departments still using traditional desk telephone service will continue to incur higher telephone fees for remaining on old technology that is no longer supported by the vendor and that requires extensive costs to repair. Security, FAX, ATM, and emergency services will remain as is on the traditional telephone infrastructure
November 2013 | Traditional voice mail will be shut off on July 1, 2014.
Be aware that the vendor no longer supports the product, and starting in January 2014, features such as the date and time stamp heard during message playback, will begin to break due to the age of the equipment.
November 2013 | The Switch Now Discount program will end in FY 14.
ISC will no longer waive line activation and port conversion fees for traditional telephone users upgrading to PennNet Phone in FY 15. Introduced last year, this program has provided significant savings for departments and offices – for offices of 10 or more, this is a minimum savings of $1,300. If your office or department has held off on switching to PennNet Phone, ISC encourages you to switch now and take advantage of the program while it’s still available.
March 19, 2013 | Sprint/Nextel Customers: Upgrade Devices by June 30, 2013
Per an agreement with the FCC, Sprint will remove Nextel services from its cellular network as of June 30, 2013. After this date, both corporate and individual customers with active Nextel devices will no longer be able to access Sprint’s cellular network. To avoid any disruption in service, all Nextel customers must upgrade to new Sprint devices. If you have any questions about the upgrade process, please contact Joe Blaszczyk, Sprint regional account manager, at (215) 740-1686 or firstname.lastname@example.org.