Requirements & Tips for Using PennNet Phone Service (PPS)
PPS is a web service that allows you to manage certain telephone features and voice mail options from a web browser. With PPS, you can adjust these PennNet Phone settings at anytime:
- Redirect incoming calls to any telephone (landline or cellular)
- Reject incoming calls that don't have Caller ID
- Block your Caller ID from being sent on outgoing calls
- Change your voice mail delivery method to suit your message needs
- Turn off envelope information or Caller ID information while listening to voice mail messages
- Reset your voice mail password
- Designate a proxy to make adjustments or changes to your PennNet Phone account. A proxy can be any member of the Penn community who has a valid PennKey and password. An individual does not have to be a PennNet Phone subscriber in order to be assigned proxy privileges. For tips and best practices on how to assign a proxy to manage your PennNet Phone account, see Grant Access to Your Account (Proxy Usage Tips).
- Browser Requirements - You may use any of the currently supported
to access PPS.
PennNet Phone Account Settings - With the exception of your voice mail delivery method, your PennNet Phone settings are automatically set to off when your account is activated.
PennNet Phone Settings Default PennNet Phone Settings Default Advance One off Call Forward on No Answer off Call Forward on Busy off Call Waiting on Call Forward All off Reject Anonymous off Play Caller ID* off * Requires subscription to voice mail services. Scheduler off Voice Mail Delivery Method * Pre-selected by the person authorized to order telephone service Play Envelope* off
- Real Time Changes - After you have updated your telephone
features or voice mail options, click the Submit button located at the
bottom of the page. Your
changes take place
- Passwords - Voice mail passwords must be a minimum of
6 digits and a maximum of 15 digits. Passwords cannot be consecutive
numbers (e.g., 12345678) nor
same number (e.g, 22222222).
do not use numbers that can be easily guessed by others like your birthday
or house address. Your voice mail password should only be used for accessing
your mailbox. Do not use your voice mail password as a password for other
accounts at Penn or elsewhere on the web.
- Proxy Access - Before giving someone proxy access to your
account or acting as a proxy for an account, review
the Grant Access to Your Account (Proxy Usage Tips). Key topics in
this brief document include "Assigning
and accepting proxy access," "When
to use proxies," and "Alternatives
to using a proxy."
- Help - Click on the yellow icons for information about a
field or feature. If you need additional assistance, please contact your Telephone
Support Provider (TSP).
- Logging Out - When you are ready to end your session,
click Log Out in the left navigation column.
If you're using a public workstation
would be able to access your PennNet Phone account.