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voice services

Planning a Move or an Upgrade

Coordinating an equipment move or upgrade (and sometimes both!) for a large group of people can be a daunting task. ISC Networking and Telecommunications recommends that you contact our Service Desk to assist with large moves of your data, voice, and video equipment. Our project leaders are available to guide you through the move and are ready to offer suggestions if you would like service upgrades in your new location.

Review All Communication Networks Needs

Wallplates offer connectivity to three major communications services: data, voice, and video services. Before you place an order for voice service at a new location:

  • Check with coworkers to determine whether they will also need new PennNet data service or Penn Video Network video service.
  • If possible, examine the physical locations where you plan to install outlets to determine if any outlets already exist.
  • Review our wallplate diagrams to better understand your network service options.

Meet with an ISC Project Leader

Our project leaders will work with you to determine not only your voice service needs, but also your data and video service networking needs, too. Start preparing for your first meeting by gathering together basic information about your move:

  • What is the lead time?
  • Is your move temporary or permanent?
  • Is your department or organization expanding or merging with another group?
  • What equipment does your group currently use, and where is each set located?
  • Will your service and equipment needs change once you move?
  • What equipment will you need in your new location, and where will each set be located within the office space?

Organize Your Voice Equipment Needs

It may help for you to develop a spreadsheet with voice service and equipment information specific to each person who is moving. Set up columns that record:

  • First and last names
  • Phone numbers
  • Current phone location (building and room number)
  • Current type of phone
  • Intercom number (if used)
  • Whether voice mail service is used

Also set up columns for new equipment and new location information. Details should include:

  • New equipment location
  • Whether each person will require new voice mail service
  • What the new wall outlet number will be
  • What type of phone will be used in the new location
  • Whether the phone outlet will also require a data or video port
  • Which budget code will support the new equipment and the new outlet's monthly service charges

 

 
   Information Systems & Computing
Information Systems and Computing
University of Pennsylvania
3401 Walnut Street
Philadelphia, PA 19104 USA

215.898.3028 (phone)
215.898.0386 (fax)
servicecatalog-help@isc.upenn.edu

 
Page updated on March 21, 2013

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