• ISC Service Catalog:  
  • A to Z
  • ISC
  • Computing Web
  • Penn
 
Information Systems & Computing
Service Links

  • About this Service
    • Overview
    • Benefits & Features
    • PennNet Phone Service (PPS Login)
  • Ordering Service
    • Overview
    • OMS Online Ordering
    • ISC Order Forms Index
    • Switch to PennNet Phone Now
    • Planning a Move/Upgrade
  • Rates
    • Activation Rates
    • Labor Rates
    • Telephones
    • Local and Long Distance
    • Teleconference
    • Voice Mail
    • Troubleshooting Your Bill
  • Dialing and Campus Directories
    • Emergency Dialing (511/911)
    • Campus, Domestic, Int'l Dialing
    • Campus Directory
    • Class of Service
  • Getting Started with PennNet Phone and Voice Mail
  • Training and Help
    • Repair Requests
    • Grant Access to Your Account
    • Requirements & Tips for Using PennNet Phone Service (PPS)
    • Manage Your Settings
    • Reference Knowledge Link Webinars (PennNet Phone, OMS)
    • User Guides
    • Search the FAQ
    • Switching to PennNet Phone FAQ
    • Telephone Support Providers
  • Telephone Sets and Features
    • Sets
    • Features
  • Voice Mail Service & Options
    • Features
    • Mailbox Types
    • Mailbox Delivery Methods
    • Setting Up a New Mailbox
    • User Guides
    • Voice Mail Tips



  • ISC SERVICE CATALOG  
 
  • Services Catalog Introduction
  • Access, Security & Privacy
  • Cloud Computing
  • Classroom Technology
  • Collaboration Technology
  • Connecting to the Internet
  • Core Business Systems & eLearning
  • Data Center Services
  • Email & Messaging
  • High Performance Research Networks
  • Project Management & IT Consulting
  • Research Technologies
  • Support for Departments & IT Staff
  • Supported Software & Hardware
  • Sustainable Computing
  • Technology m,
  • Video and Media Services
  • Voice Services
  • Web Services
 

voice services

Telephone Rates

Line/Set Type FY '13 Total Monthly Charge FY '14 Total Monthly Charge
Voice over IP Service
PennNet Phone Line $16.50 $16.50
Polycom 321- 2 line Desk Set Rental $3.00 $3.00
Polycom 321- 2 line Wall Mount Set Rental $4.00 $4.00
Polycom 550 - 4 line Desk Set Rental $3.00 $3.00
Polycom 550 - 4 line Wall Mount Set Rental $4.00 $4.00
Polycom 650 - 6 line Desk Set Rental $5.00 $5.00
Polycom 650 - 6 line Wall Mount Set Rental $6.00 $6.00
Polycom Sidecar for the 650 Desk Set $5.00/sidecar $5.00/sidecar
Polycom IP 6000 Conference Phone Set Rental $12.00 $12.00
Port Charge
$5.00 $4.75
Analog Service
Analog Line $16.50 $16.50
Basic Single Line Set Rental $1.30 $1.30
Enhanced Single Line Set (includes Digital Display) Rental (Discontinued) $10.40 $10.40
Two Line Set (includes Digital Display) Rental (Discontinued) $11.70 $11.70
Digital Service
Meridian Business Set (MBS) Rental $3.90 $3.90
Digital Line (an MBS primary line or a multiple appearance line) $16.50 $16.50
Additional MBS Private Line (appears on one set - called a SOT) $6.50 $6.50
Other Services
ISDN Line (supported by 2 digital lines)
  • ISDN Domestic Usage Rate
  • ISDN International Usage Rate
$29.25/line

$1.50/min
$3.00/min
$29.25/line

$1.50/min
$3.00/min

Details

PennNet Phone is ISC's telephone service that uses VoIP (Voice over IP) technology. VoIP converts your voice into data and transports it over PennNet. Because VoIP is digital, it offers a host of features not available with traditional analog phone service. With PennNet Phone, you can access voicemail through email, manage telephone and voicemail phone features anywhere you have access to a web browser, allow designated staff members to manage your PennNet Phone account, and search the public view of the Penn Directory using an IP phone. To learn more about PennNet Phone, please visit the Telephone and Voicemail Services web site.

 

 
   Information Systems & Computing
Information Systems and Computing
University of Pennsylvania
3401 Walnut Street
Philadelphia, PA 19104 USA

215.898.3028 (phone)
215.898.0386 (fax)
servicecatalog-help@isc.upenn.edu

 
Page updated on March 21, 2013

Copyright © University of Pennsylvania. All rights reserved.