Voice Mail Tips
Access the PennNet Phone Voice Mail
PennNet Phone Voice Mail: 215-746-8000.
|Voice Mail System Access||Instruction|
|From your On-Campus Extension||
|From Another Person's PennNet Phone||
|From a Traditional Phone on Campus||
|From Off Campus or Cell Phone||
|From Email||If you have selected either Email Only or Email and Telephone as your voice
mail delivery method:
|For the First Time||To initialize and activate your voice mailbox, please follow our New Mailbox Instructions.|
Voice Mail Review Shortcuts
|Determine Date and Time of Message||Press 3-3 after listening to message.|
|Fast Forward Through Message||Press # to advance message in 3 second intervals.|
|Reply to Message Sender||Press 3-1 after listening to message.|
|Return to Previous Message||Press 4 after listening to message.|
|Rewind Message||Press * to rewind message in 3 second intervals.|
|Skip a Message While Reviewing (i.e. Move to Next Message)||Press 6 to skip to the next message.|
|Stop Message||Press 0 to pause/stop, press O again to resume.|
|Undelete a Previously Deleted Message||Press 4 to return to the previous deleted message, then press 7 to undelete the message. You can delete and undelete messages as long as you do not hang up the phone.|
|Power Keys||Keys that are always available
Here are the keystroke shortcuts you need to quickly navigate through your voice messaging features.
|Exit Mailbox||To exit your voice mail box, leaving it closed and secure, press the pound (#) key repeatedly until you hear the "Goodbye" prompt. Then hang up.|
|Forward Copy of Message||
|Leave Message without Directly Calling Party (Record and Send)|| You can leave a message for another PennNet Phone subscriber without ringing their phone.
|Greetings - Record/Change||
If you do not record a personal greeting, callers will hear the generic system greeting: “Please leave your message after the tone. When done, hang up or press the pound key.”
|Passwords - Changing||Your password must be 6 to 15 digits. Choose a password that
is easy to remember but hard for others to guess. You can also change your
password in PPS.
|Retrieve/Store Messages||Access Voice Mail System as instructed above. The system automatically
asks whether you want to listen to your new messages.
Five folders are available for organizing and storing messages. When a caller leaves you a message, the message is placed in your new folder. If you listen to a new message but you do not delete it, save it to a folder, hang up while it is playing or do nothing at the end of play, the message will be moved to your old folder.
|Skip Voice Mail Greeting||Press pound (#) key. The "leave message" tone will automatically play.|
|Temporary Greeting - Record||Record a temporary greeting when your normal working routine will be
interrupted for a period of time, such as a vacation, conference, etc.
The temporary greeting overrides all other greetings. The system will remind you when the temporary greeting is on each time you log into your mailbox to review messages.
|Transfer a Caller into Voice Mail||
You should complete the transfer before the mailbox greeting has finished playing so the caller hears the beep to begin recording their message.
To cancel the transfer and return to the caller, press the Cancel softkey.