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PennNet Phone Benefits & Feature
PennNet Phone offers new and different ways to manage
phone calls, expanding your ability to stay connected “anytime
and anywhere” with your peers, colleagues, customers, family, and
friends.
When you subscribe to PennNet Phone, you can:
- Better manage your voice mail messages: Receive
and check messages by phone or listen to your messages
anywhere you have access to a web browser. Messages received
in email are accessible as .wav audio file attachments.
- Be more accessible to
callers: Call forward from anywhere you have access to a web
browser.
- Save time: Manage your own voice mail passwords.
You can change passwords
and reset forgotten passwords without having to contact
Networking & Telecommunication's Customer Service. Passwords
are changed in real time.
- Be more efficient: Let some one else
make adjustments or changes to your PennNet Phone account
when you're unable to do so. Your proxy can manage your
account by logging into the PennNet Phone Services web
application with their own PennKey and
password.
- Access more caller information: Easily
view information on a larger display screen; conveniently
track missed, received, and placed calls; enjoy one-touch
access to voice mail, and search and display results from
the public view of the Penn Directory.
- Enjoy popular calling features:
Use these favorite calling features.
- Anonymous call rejection
- Auto Answer
- Auto-Complete Number
- Call Forward
- Call Hold
- Call Park
- Call Transfer
- Call Waiting
- Caller ID
- Caller ID Block
- Do Not Disturb
- Play Caller ID
- Play Envelope Information
- Stutter Message Waiting
- Three-Way Calling
- As PennNet Phone service and VoIP technology matures,
expect more enhanced features and benefits. See Planned
PennNet Phone Features for more information.
- A Word About Support:
PennNet Phone Service introduces a different way of getting
telephone support at Penn.
Because support for VoIP phones requires a set
of skills similar to those required for support of networked
PCs, Local Support Providers (LSP) in Schools and Centers
will provide technical support to PennNet Phone users,
which will include facilitating installations, providing
technical support, and providing training,
as necessary.
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