PennNet Phone Benefits & Feature
PennNet Phone offers new and different ways to manage
phone calls, expanding your ability to stay connected “anytime
and anywhere” with your peers, colleagues, customers, family, and
When you subscribe to PennNet Phone, you can:
- Better manage your voice mail messages: Receive
and check messages by phone or listen to your messages
anywhere you have access to a web browser. Messages received
in email are accessible as .wav audio file attachments.
- Be more accessible to
callers: Manage call forward from anywhere you have access to a web
- Save time: Manage your own voice mail passwords.
You can change passwords
and reset forgotten passwords without having to contact
Networking & Telecommunication's Customer Service. Passwords
are changed in real time.
- Be more efficient: Let someone else
make adjustments or changes to your PennNet Phone account
when you're unable to do so. Your proxy can manage your
account by logging into the PennNet Phone Services web
application with their own PennKey and
- Select from a variety of PennNet Phone handsets: Choose
the handset features that best suit your needs: a 2 line set (Polycom 320/321), a 4 line set (Polycom
550), a 6 line set (Polycom 650), or a single line set designed for conference rooms or conference
calling (Polycom 6000).
- Access more caller information: Easily
view information on a larger display screen; conveniently
track missed, received, and placed calls; enjoy one-touch
access to voice mail; search and display results from
the public view of the Penn Directory.
- Enjoy popular calling features:
Use these favorite calling features:
- Advance One
- Anonymous Call Rejection
- Call Forward All
- Call Forward on Busy
- Call Forward on Ring No Answer
- Call Hold
- Call Transfer
- Call Waiting
- Caller ID
- Caller ID Block
- Do Not Disturb
- Message Waiting Lamp
- Stutter Message Waiting
- Three-Way Conference Calling
- A Word About Support:
Many organizations on campus have a staff member in their business office who coordinates (and is more familiar with processing) phone requests. You may want to ask this person to report any line problem(s).Working with a designated staff member is particularly helpful when more than one phone line in an area is without service.
Information Systems and Computing, University of Pennsylvania