What is PennNet Phone?
PennNet Phone is Information Systems & Computing’s
(ISC) new telephone and voice mail service that uses VoIP
(Voice over IP) technology. VoIP converts your voice into
data and transports it over PennNet. Because VoIP is digital,
it offers a host of features and benefits not available with
traditional analog phone service.
PennNet Phone is a new integrated voice mail service
and web service. The new web service, PPS,
allows you to manage certain telephone features and voice
mail options anywhere you have access to a web browser.
The new voice mail service enables you to receive your voice
mail messages as an email file attachment. Another option
is to receive notification about new voice mail messages
Why VoIP Now?
Voice over IP is increasingly becoming a more viable option for voice
services. Technology improvements are reducing the gap in
quality between traditional voice services and VoIP and the
additional services enabled by VoIP as well as the potential
for savings makes this a clear direction for the future.
As we plan for the future, we recognize that much of the
existing telephone infrastructure consists of cables that
were laid more than 50 years ago. Before the existing telephone
infrastructure requires expensive replacement or repairs,
we want to be prepared to ensure that Penn’s
telephone service continues to be reliable and keeps pace
with new services and features as they become available.
The goal is to deploy a dependable, cost-effective, and easily
supported VoIP service over the next three years.
ISC continues to develop new functionality for PennNet Phone Service,
voice mail, and PPS and will offer a wider variety
of handsets in the near future. For more information about
VoIP at Penn, contact firstname.lastname@example.org.
Page updated on March 18, 2010