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AirPennNet Support: Contact Information

Support for AirPennNet services is provided by the schools, units, and residences with which users are affiliated.


If you live in the College Houses

Request help online or contact the Information Technology Advisor (ITA) on duty.

If you live in a Greek House

Students in the Greek houses should visit or send email to

If you live in Sansom Place or Off-Campus

Monday-Friday, 9 AM - 5 PM
(emails answered during these hours)

Walk-in Support
Computing Resource Center
Suite 202 Sansom West
3650 Chestnut Street
Monday-Friday, 2 PM - 4:30 PM

First Call (215) 573-4778
Monday-Friday, 9 AM - 5 PM


Contact your Local Support Provider for assistance.


Contact your Local Support Provider for assistance.

When in doubt about whom to contact for support, call First Call (215-573-4778) for a referral or check the online support look-up tables.

Information Systems and Computing
University of Pennsylvania
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