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AirPennNet Support: Contact Information

Support for AirPennNet services is provided by the schools, units, and residences with which users are affiliated.

Students

If you live in the College Houses

Request help online or contact the Information Technology Advisor (ITA) on duty.

If you live in a Greek House

Students in the Greek houses should visit http://www.vpul.upenn.edu/ofsa/students_computing.php or send email to greekita-help@lists.upenn.edu.

If you live in Sansom Place or Off-Campus

Email
help@isc.upenn.edu
Monday-Friday, 9 AM - 5 PM
(emails answered during these hours)

Walk-in Support
Computing Resource Center
Suite 202 Sansom West
3650 Chestnut Street
Monday-Friday, 2 PM - 4:30 PM

Telephone
First Call (215) 573-4778
Monday-Friday, 9 AM - 5 PM

Faculty

Contact your Local Support Provider for assistance.

Staff

Contact your Local Support Provider for assistance.

When in doubt about whom to contact for support, call First Call (215-573-4778) for a referral or check the online support look-up tables.
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Information Systems and Computing
University of Pennsylvania
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