AirPennNet Support: Contact Information
Support for AirPennNet services is provided by the schools, units, and
residences with which users are affiliated.
Students
If you live in the College Houses
Request help online or contact
the Information Technology Advisor (ITA) on duty.
If you live in a Greek House
Students in the Greek houses should visit www.penngreeks.com/itahelp.html or send email to greekita-help@pobox.upenn.edu.
If you live in Sansom Place or Off-Campus
Email
help@isc.upenn.edu
Monday-Friday, 9 AM - 5 PM
(emails answered during these hours)
Walk-in Support
Computing Resource Center
Suite 202 Sansom West
3650 Chestnut Street
Monday-Friday, 2 PM - 4:30 PM
Telephone
First Call (215) 573-4778
Monday-Friday, 9 AM - 5 PM
Faculty
Contact your Local Support Provider for assistance.
Staff
Contact your Local Support Provider for assistance.
When in doubt about whom to contact for support, call First Call (215-573-4778)
for a referral or check the online support
look-up tables.
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