Course Feedback for Instructors

Course Feedback for Instructors (CFI) is an online questionnaire that instructors can use to get feedback from their students about their teaching. The system allows instructors to select the questions they want to ask from a bank of questions and is completely confidential so that instructors can get feedback they need to improve their classes.

To set up a CFI for your course, click here.
NOTE: Always preview the questions you have selected by clicking the “preview” button before you finalize your survey by clicking “submit.” Once you have submitted your questions, you CANNOT change them.

The CFI system opens at the end of the add period. Remember, you will not see the report until after the closing date. For questions about the CFI you can consult our Frequently Asked Questions or contact course_feedback@sas.upenn.edu

Setting up a CFI for your class

Once you have gotten to the CFI start page here. Follow these steps. Make sure throughout to save your work by clicking “save” frequently. When you are finished, you must click “submit”.

Step 1:
Click the “select” link next to the course you want feedback on. (You may get feedback for more than one course but you will need to create a separate survey for each one.)

Step 2:
Click “Opt In.”

Step 3:
Set start and end dates. Click “apply.”

Step 4:
Click on the “select” tab next to the Question Personalization task. Once you see the bank of questions, you may choose up to 12 that you would like students to answer.

Step 5:
Complete the process by clicking “Submit.” (Make sure that you click “submit” — NOT “save” — or the form will not be sent.)

Once you have set the survey up, the system will send reminders to your students about the survey at regular intervals. When the system has closed, you will be able to see your results.

If you would prefer to use paper evaluations, CTL has created a number of different options here.

What Next?

  • If you are using the forms for mid-term evaluation, focus on incremental change. Don’t try to completely redesign your course midway through the semester.
  • Talk to the students about their comments. Explain how the changes you are making will help them reach the goals you have set. As you discuss change with your students, be careful not to seem defensive.

Instructors who would like help designing or responding to midterm evaluations can contact either Bruce Lenthall or Catherine Turner at the Center for Teaching and Learning.