Technology Training
ISC provides a broad range of computing courses for the University community. Services are designed to give students, faculty, and staff the opportunity to learn about technology and to keep pace with the growth and complexity of Penn’s rapidly expanding technological environment.
eLearning: Penn offers an enterprise Learning Management System (LMS) and related resources to support the delivery of administrative eLearning, job- and research-related training for faculty, staff and student workers. If you provide job-related training at Penn, ISC can guide you on basic and advanced uses of the LMS, and work with you to develop effective web-based, classroom or hybrid education.
IT Orientation for IT Staff: In an effort to paint a clear picture of the overall IT landscape at Penn, ISC offers IT staff at the University a general orientation session 2-3 times annually. These sessions are followed up with more targeted IT orientation offerings covering information about Penn’s computing policies, projects, and structures.
IT Training Lab: ISC maintains a state-of-the-art PC computer lab that can be rented by the day, week, or longer.
Lynda.com: ISC has coordinated an agreement with lynda.com, the online video learning service, for faculty and/or staff of participating Schools and Centers. Lynda.com offers more than 1200 different video courses on a wide range of computer topics and skill levels, including topics such as Microsoft Office, databases, web design, computer programming and more.
PennNet Phone Training: ISC provides training for faculty and staff members who are responsible for supporting PennNet Phone and for those users who would like to learn more about the specific telephone service capabilities.
- Log in to Knowledge Link using your Penn Key and password; search for “PennNet Phone”; then select specific training from the list of available courses.
Security and Privacy Training: Penn has developed an online training that focuses on many important privacy and security topics that its faculty and staff should know about. The Office of Information Security is also always available to assist in the development and delivery of customized information security training for your organization.
- Log in to Knowledge Link using your Penn Key and password; search for “information security” to enroll. For customized information security training for your organization, contact security@isc.upenn.edu.
Technology Training: ISC’s Technology Training service provides training on common desktop applications and also hosts specialized courses that address the training needs of IT professionals on campus
