Mission Continuity Resources and Tools: Lessons Learned/Best Practices Report
Once an outage or incident has occurred, you may wish to analyze your organization’s response and see if there are any lessons you can learn from the experience, or best practices you want to retain. Attached is a template for a Lessons Learned/Best Practices report you may want to use to codify this information.
Even before an outage or incident occurs, you can check your plans for completeness and consistency. Here are two tools to help you do this.