Purchasing Card - Step 3

When a supplier delivers the products specified on the order, the customer or cardholder has a responsibility to inspect, verify, and sign for satisfactory delivery. In case of unsatisfactory delivery or performance, the customer or cardholder should resolve disputes directly with the supplier and inform the business office of their action. Once the products or services have been received in good order, the customer or cardholder needs to retain all paperwork (receipts, packing slips, etc.) to facilitate transaction approval in Step 5; otherwise they may be required to go back to the supplier for supporting documentation.