Customer refers to any member of Penn's faculty or staff, or a student or non-employee, who is authorized to travel or entertain on behalf of the University. For more information, click to view the Know Before You Go guide. 

 

Travel arranger refers to the person who makes the travel arrangements, whether a customer's administrative assistant or the customer directly.

 

Supplier is an approved travel services company that provides quality products or services to the University. Travel arrangers are encouraged to use Penn's preferred suppliers.

 

TAC (Transaction Authorization Card) holder ensures that reimbursement requests comply with University policies and external requirements, and that all documentation and budget requirements are met prior to them submitting forms to IDS.

 

Higher level approver has a higher level of organizational responsibility, reviews and approves travel and entertainment expenses incurred while on University business that equal or exceed an aggregate amount of $500 as reasonable and consistent with University policies and as meeting sponsored program guidelines, if applicable. The Higher Level approver must also review and sign all Justification forms.

 

Individual Disbursement Services refers to the department that reviews and processes all T&E reimbursement requests to facilitate payment to customers.

 

   Travel Services and Procurement Cards refers to the department that manages travel and entertainment policies and card programs at the University. Additionally, TPC will provide travel and spend reporting to the Schools and Centers.

 

Management refers to senior business administrators and senior managers who support policies and procedures, review reports and track business processes at the University.