Terms for C
Any member of Penn’s faculty or staff, or an authorized student, who determines that a certain product or service is needed, at a specific time and place.
The code used to group items with similar characteristics.
Online materials including supplier catalog data.
Content management is often used to refer to the process of handling information presented in either a buy-or sell-side catalogs, including part numbers, descriptions and unit size.
Customer relationship management. CRM systems generally store customer information that is aggregated from sales calls, purchases and customer-service centers.