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April 11, 2002
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STAFF
Q&A/Isabel Mapp occupies a unique staff position that links volunteers
to people who need their help.
Once you begin to provide services to folks out in the community, people really depend on them. BY SANDY SMITH
For Isabel Mapp, volunteering is not just her sideline. Its her job. As Penns associate director for faculty, staff and alumni volunteer services, Mapp gets the campus community to reach out to its neighbors through mentoring programs for local middle- and high-school students and more. And as director of Penn Volunteers in Public Service, she organizes toy drives, penny drives, and other campus charity efforts. Its become a labor of love for Mapp who began voluteering as a mentor before she became a volunteer professional. Q. What was it like mentoring children? Like last week, we went ice skating [at Class of 1923 Rink], which was really cool. And what was really fascinating was that many of the kids hadnt ice skated before. But the mentors were encouraging to those kids who hadnt ice skated before. One young man in particular, when we started out, he was hesitant about going; we convinced him to go. And before it was over with, and wed been there for two hours, he was skating around the rink. So it was a wonderful thing to see, because I think thats a big part of what mentoring does. It creates a comfortable environment to try things. Q. Whats the difference between being a volunteer and running
the program? I get so many calls about tutoring. Theres so many after-school programs out there that need people to tutor. I get calls for people to teach in Saturday schools. I get calls for Philadelphia Cares Day, where more than 50 of us went out last October and helped to paint a school and clean it up to make it pleasant for the children that attend. Every year we get a call from the Mayors Christmas party so that we can provide volunteers to help supervise the party and show kids to the bathroom and seat them and escort them from the buses and hand out lunches and so on and so forth. So weve really established a sort of history with the community where theres certain things that we do. Last November, we did a food drive and we collected close to 100 boxes of food. And we gave the donation to the Carroll Park Association. And they in turn were able to double the number of families that they serviced over Thanksgiving, and that was very wonderful. Q. What are some of the biggest challenges that you face in the job? Q. Are there things you would like to do in this position that you
dont feel you can yet? Q. Volunteer work is usually something people do in their free time.
What do you do in your free time? So yeah, thats what I do. I especially think that because I ask people to do so much that its only fair for me to give of myself. To volunteer, contact Isabel Mapp at 215-898-2020 or sammapp@pobox.upenn.edu.
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