Where in the world is the PennCard Center?

Dear Benny,
I recently went to get a new PennCard after losing my old one, and noticed that the PennCard Center is no longer in the Franklin Building. Where is it now and why did it move?

Dear Carrier,
That’s right—the PennCard Center has a new home.

The office used to be located on the ground floor of the Franklin Building, but this summer, the PennCard Center was relocated to the second floor of the Penn Bookstore, 3601 Walnut St. The Center is now neighbors with Computer Connection (which moved from its ground floor Sansom Street location) and replaces the Bookstore’s second-floor CD and DVD section.

Not only does the PennCard Center have a new home, it now offers several expanded services, including notary services, passport photos, professional portraits, and for the first time, PennKey information for new faculty, staff, and students. The Center’s new hours are Monday through Friday, 8:30 a.m. to 5 p.m.

“We’ve had a transition to electronic media, a change in textbooks and how course materials are presented, and frankly, how students make purchases,” says Marie Witt, vice president for the Business Services Division. “The demand for CDs and DVDs and that entire section of the Bookstore has migrated to digital formats.”

The renovations also brought the addition of an enclosed, AV-equipped events room adjacent to the café, which will also serve as a study area and a space to accommodate the 100-plus author events the Bookstore hosts per year.

There is also an amplified Wi-Fi signal, an expanded grab-and-go section in the café, more academic and trade book titles and magazines, and the largest Penn merchandise section in the Bookstore’s history.

For more information about the new-look Penn Bookstore and the PennCard Center, visit the Business Services website.

Originally published on September 12, 2013