Phyllis Vizzachero and Chaqueta Marshall

WHO THEY ARE: Vizzachero (right), administrative assistant; Marshall (left), clerk, Mail Service
YEARS AT PENN: Vizzachero, 15; Marshall, 9
WHAT THEY DO: Vizzachero and Marshall are the people you need to see if you use the package-delivery companies that serve PennFedEx, DHL, TNT and United Parcel Service. They administer the Universitys contract accounts with the companies and handle all billing and shipping questions. They can also save you up to 50 percent on your FedEx shipments.
PACKAGES SHIPPED: In a typical year, Penn sends 118,000 packages via FedEx; 90 percent of those are overnight priority shipments, according to Mail Service Manager Janet Wetherill.
CONTACT INFO: Vizzachero, 215-898-7903; Marshall, 215-898-5160.

Photo by Daniel R. Burke