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Web Communications Group>

Web Communications Group
Initial meeting: 05/11/05
Meeting minutes

I. The meeting opened with a discussion about what the objectives and mission of the group should be as a Penn-wide committee. Attendees felt the group could be useful for the following purposes:

  • To learn more about what's going on with other schools
  • To hear how strategies/products/applications have worked at other schools
  • To have a forum for presenting and receiving feedback on web site redesigns in-progress
  • To obtain more information regarding web traffic statistics throughout the Penn web
  • To gain an understanding of how users are using web sites, perhaps through a focus group or usability testing
  • To learning more about centralized and decentralized content management systems
  • To look into the feasibility of a centralized data warehouse

II. Group members discussed topics/issues that they would like to see addressed by the committee. Suggested topics are listed below:

  • Content management systems
    • There was interest in learning more about centralized and decentralized content management systems. There was also a request for the University to supply individual schools with content.
  • The ability to pull data from a central data warehouse.
  • Digital asset management system
    • University Communications will consider the possibility of expanding its current system or investing in a larger platform.
    • There was an interest in learning more about digital rights management.
  • RSS syndication
    • Several group members showed an interest in this topic, including learning how faculty publications could be made available to the public.
  • Security issues relating to such topics as web forms
    • There is another committee that addresses web security, so the WCG will focus on less technical issues.
  • Privacy policy
    • Group members indicated a desire to learn more about how Penn's privacy policy relates to individual departments and web sites.
    • A group member suggested that individual departments should have separate privacy policies listed on their site.
  • Search optimization (including a discussion on metadata)
    • Wharton's Karuna Krishna may speak to group about this topic.
  • Brand mark management
    • This topic may fall under the responsibility of the Penn Communications Committee.
  • Email issues
    • There is another committee at Penn that studies university-wide email issues. The WCG could discuss non-technical issues such as how to display email address on web pages but should not get into technical issues that are already being covered by another committee at Penn.

III. The group decided that it would be best to break out into separate working groups on the following topics:

  • Content management system
  • Web analytics (tracking)
  • RSS syndication
  • Digital asset management systems

IV. An umbrella category called Best Practices was created to encompass items as listed below. These can be topics for further discussion at the regular WCG meetings. In certain instances speakers may be invited to address the group with regard to a specific subject matter.

  • Privacy policy as pertains to the web
  • Search optimization
  • Security issues relating to such topics as web forms
  • Usability

V. Preview of new site for Penn Social Policy & Practice

  • Lizza Robb showed the school's proposed new design to the group.
  • School of Social Work is formally changing their name to Penn School of Social Policy and Practice as of July 1, 2005.

VI. Actions

  • Email address and listserv will be set up to facilitate easy flow of communication.
  • Deni Kasrel will email group to see who wants to be in each working group.
  • URL for proposed new Social Policy and Practice web site will be sent to group for comments.
  • University Communications Web Team will create an area for the Penn Web Communications Group in the Web Services section of our Penn News site.
  • Group will meet again in one month and then decide future meeting schedule.

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