Business & Administration Department

Business and Administration provides general administrative and financial management for the Press. Encompassing the offices of the director and business manager, the department's services include rights and permissions management, order processing and fulfillment, customer service, data processing and royalty statements, billing and collections, credit management, and cash handling as well as the management of revenue and expense budgets, maintenance of the physical plant, and administration of personnel matters.

Joseph Guttman, Business Manager
josephgg@upenn.edu
Overall financial management, personnel administration, physical plant

Kathy Ranalli, Business Administrator
ranalli@upenn.edu
Accounts payable

Elizabeth Carter, Administrative Assistant
custserv@pobox.upenn.edu
Customer service, royalities, receivables, catalogues

Eric Halpern, Director
ehalpern@upenn.edu
Overall Press management

Ivelisse Cruz, Digital Asset Manager
icruz@upenn.edu
Bibliographic data distribution, ebook production and distribution, digital printing

Zoe Gould, Assistant to the Director, Rights Administrator
zgould@upenn.edu
Reprint permissions, subrights licenses, prize submissions