Sending Messages
How To Use Voice Messaging
Voice Messaging is a unique voicemail feature that allows you to communicate with other Penn voicemail subscribers via recorded messages left in a mailbox. The advantage of Voice Messaging is that the person who receives your message can listen to it and then press "8" to immediately leave a reply in your mailbox, allowing for continuous back-and-forth communication without ever ringing someone's phone extension.
Faculty and Staff
voicemail boxes are located on another service network. To use Voice Messaging to communicate with faculty and staff, you need to use a special prefix when sending a message. When you want to record and send a message to a faculty or staff member you must use the prefix 111 in front of the person's 5-digit mailbox number. Conversely, when a faculty or staff member needs to message with you, it is necessary to preface your 5-digit mailbox number with 222.
To Voice Message:
- Access your mailbox as you normally do.
- At the Main Menu, press 2 to send a message.
- At the tone, record your message, then press pound (#).
- Enter the 5-digit destination mailbox number.
- If you would like to add a Delivery Option to the message, press 0 and select an option from the list (see option list below for more info.
- Press the pound sign (#) to send the message.
- Press the star (*) to exit.
Message Delivery Options
- Press 1 to mark your message PRIVATE
Marking a message "Private" means that the recipient of your message can review it but cannot send a copy of your message to anyone else.
- Press 2 to mark your message URGENT PRIORITY
A message marked "Urgent" becomes the first message in queue that the recipient will hear, no matter how many other new messages are residing in that mailbox. Please use it with discretion!
- Press 3 to specify MESSAGE CONFIRMATION
The system will prompt you to make a choice: select whether you'd like to have confirmation of receipt of a message sent or a notification of non-receipt.
- Press 4 to specify FUTURE DELIVERY
You can specify a date in the future when a message is to be delivered. Just follow the prompts to select a date or the day of the week that the message should be delivered.
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