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PVN is brought to you by:

ISC

College Houses


PVN is a proud member of:

AHECTA - Association of Higher Education Cable Television Administrators

Research Channel


Contact us at:
video (at) isc.upenn.edu

Time to hook up!

Position your TV where you want it, then turn it around so that you can get to the back of it without much fuss. Take your coaxial cable to the ResNet wallplate at the wall and plug it in. Be sure that the center conductor (the wire sticking out of the ends of the cable) goes into the hole in the cable outlet on the wall.

How do I find my cable ID code?

Each room or apartment has one or more wallplate boxes, with Ethernet, Telephony, and Cable outlets. These wallplate boxes are manila boxes with two Ethernet outlets, one or two Telephony jacks beside that, and a cable jack beneath the Ethernet outlets. Each outlet in the port box has its own alphanumeric code (ie. GRT 111-1-V1) assigned to it.

If you only see "V1" by your cable port, check above the Ethernet ports for the entire code. Your cable port code is the same as the Ethernet code, except the cable port has a "V1" designation instead of a "U1" or "U2."

We're interested in the cable port. Screw one end of your coaxial cable onto this connector. Make sure to tighten the metal ring around the end of the cable so it's a tight fit. A loose-fitting cable can mean the difference between great signal and no signal at all.

Now, run the other end of the cable to the back of your TV (run it around the room if necessary). Hook it up the same way you did with the other end, into the RF connection plug on the back of the TV. The plug should be labeled "CABLE" or "RF IN" or "VHF".

Once you've done this, plug in your TV and position it the way you want it. Turn it on, and get ready to program your set for cable TV.

Programming the TV: Overview

If you have your manual, look in it to find out exactly how your set is supposed to be programmed. Your manual should be able to give you better instructions than this guide can, because it will be talking about your specific television.

Basically, there are only two steps involved in programming a cable-ready television set:

  1. First, let it know that it'll be receiving a cable signal;

  2. Second, scan through the channels to store the available ones in memory.

Some TVs detect a cable signal automatically-- all you have to do is plug in the coaxial cable, follow the on-screen prompts, and turn the set on. The TV does the rest. However, some TVs need to be programmed manually.

Programming the TV: Step 1 - Receiving the cable signal

Many TVs are set to receive antenna (or off-air) signals by default. You will have to adjust your TV to receive the cable signal.

Press the MENU (it may also be called SETUP) button on your remote. You should be taken to a new screen: either a blue screen with commands, or a screen with control icons on it.

Look for a menu (usually called SETUP) that lets you choose your television's input source; you should use the CABLE input.

Other input options that will work for receiving a PVN signal:

CATV
STD (meaning Standard)
HDTV
LINE (meaning Hard Line)

Make sure CABLE is stored in the TV's memory. Many times a customer will see CABLE on the menu and wrongly think that it is selected. You can test it this way: after selecting CABLE, exit completely from the menu, then go back into the menu and see if CABLE is still highlighted. If it is, then it was selected properly.

Programming the TV: Step 2: Storing the PVN channels / Autoprogram

Now that you have your TV set up to receive a cable signal, you need to scan and store your channels. This process stores the channels of the PVN cable system into your television's memory, and deletes from memory any unused or inactive channels.

AUTOPROGRAM is usually a menu selection on the same menu where you selected CABLE. Or, there may be a button on your remote which says AUTOPROGRAM, CHANNEL SCAN, AUTOSCAN, or something similar.

Once you have selected or pressed AUTOPROGRAM, your screen will probably go blank or turn blue, and it will begin cycling through all of the PVN channels. Usually, TVs are cable-ready for up to 125 channels, so let the TV scan through the channels until it finishes. DO NOT interrupt the scan - or else you may have to scan all over again.

After the autoprogram is complete, you should be able to flip through all of the PVN channels (2-67) with your CHANNEL UP and CHANNEL DOWN buttons.

Hooking up other equipment

For information regarding additional TV equipment - like VCRs - go here.

You've hooked up your TV, but now...

Sometimes, hooking up your TV does not go as smoothly as everyone would like. These are some common problems that we can help you with in this guide.

You can also read through our complete Troubleshooting FAQ.

I am only getting channels 2-13!
I only get channels 2-36!
I am getting all the channels, but the lower ones are a lot fuzzier than the higher ones.
I am getting no signal at all.
I live in Sansom East/Sansom West, and I have a plain cable port in my room. Which port should I use?
I lost the remote control to my TV or VCR, and now I am having problems programming it. What should I do?
I have a TiVo/DVR. Why isn't it working?
I still need assistance!

If you have gone through the steps in this F.A.Q., and you are still having problems, fill out a Repair Request.