Training is divided into two parts:
Part 1: SRS OVERVIEW & STUDENT RECORDS: All SRS Users Must Take the Overview Course.
Part 2: SRS COURSE MAINTENANCE: Required Only for Users Who Will Be Maintaining Courses, immediately follows the Overview.
You should complete and submit the following forms prior to training: Access to SRS and ISC User Account Logon. Links to the forms are on the top of this page.
Assistance to SRS
or password suspended:
Effective April 12, 2016 you are no longer required to physically go to ISC’s Customer Service area (3401 Walnut Street, B Suite) to obtain a mainframe password reset. Streamlined personal verification mechanisms are being utilized to allow Infrastructure Operations to perform this service remotely and securely.
Should you require your mainframe password to be reset after April 12th, note the following change:
- Between the weekday hours of 8:00 a.m. to 4:00 p.m. please contact Angela Henry (8-5031) or Maria Roberts-Reyes (8-8057). Once your identity is verified, you will receive your temporary password via Secure Share.
Additionally, there is no change to the weekday process for password violation resets, where you have exceeded the number of attempts to enter your password. However, for weekend and off hours support for this activity please contact our Operations partner, Blue Hill Data Services at 1-845-627-8450.
Problems with student records or SRS screens for maintaining student records, rostering courses & classroom scheduling:
Contact Adam B Sherr, University Registrar firstname.lastname@example.org 215-898-2326 or Kathy Higgins email@example.com 215-898-9146.