Setting up your TV

PVN campus television service is available to all students, staff, and faculty living on campus. Everyone gets the same channel lineup.
As of August 2015, PVN is all digital. Your TV must have a ClearQAM tuner in order to view the PVN lineup. If your TV cannot access the digital lineup, you will need a separate ClearQAM tuner box. See our lineup page for tested options.

Set up your TV

PVN's digital service is plug-and-play.

  1. 1.) Connect a standard F-type RG6 coaxial cable - available from your College House computer lab - from your PennNet wallplate to your TV.
  2. 2.) Run your TV's Channel Scan or Autoprogram function. Make sure your TV is set to CABLE or STANDARD/STD, and that you have QAM or DIGITAL search enabled (this is sometimes an extra step).
  3. 3.) Let the Channel Scan finish. Once it's finished, you should be good to go!

If your TV is not receiving PVN's digital signal, check out some of our troubleshooting tips.

Tuner cards

PVN does work with many ClearQAM tuner cards, such as the Hauppauge HVR-2250. Tuner cards often require you to program channel lineup information, usually offered by services like Zap2It! or Rovi. Scroll down the list of available providers in the 19104 zip code and select Penn Video Network's listing. We are sometimes listed under University of Pennsylvania or PennVideo.

Zap2It Guide Info

I need to buy a new TV! Help!

PVN recommends consulting with a knowledgeable sales person who would be able to identify whether the television you are looking to purchase is equipped with a QAM tuner.  You may also review the manufacturers specifications for the television as that will help identify the type of tuner the television has.

The majority of the following manufacturers' televisions do come equipped with a QAM tuner:  Sharp, Sony, Polaroid, Toshiba, Emerson, Hitachi, LG, Samsung, Visio, Insignia, TCL.

The following are known to produce televisions that do not come equipped with a QAM tuner: Seiki, Element, Sceptre, HiSense, Proscan, RCA.

It is important to be cautious of televisions that are priced very cheaply as manufacturers can save production expense by not equipping the television with a QAM tuner.


Need more help?

If you follow these steps and you still need help, let us know! The best - and fastest - way of to get help with your PVN connection is to visit our repairs page. This page covers all the pertinent information we need to quickly address your issue.


Contact us

Penn Video Network

where we are

3650 Chestnut Street
Suite 111
Philadelphia, PA 19104

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(215) 898-4336 (89-VIDEO)

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